Air Product Reviews App & UGC

best app for reviews and have an active support

Support team is Hana and Anvia are very helpful and patient with the customer

I tried this app and was really happy with it and the excellent support from Hana and Amy. You can import old reviews too and the app widgets are extremely easy to install. The only problem with the app is that I wanted to be able to send review requests to old customers from before I had a website and it didn't have the capability, so unfortunately I had to get a different review app. Otherwise if you don't need that capability then I highly recommend this app. It is simple and efficient and I can see why so many use it

Hana

We had a small duplication problem which once I raised it as an issue was cleared by the lovely team of Lydia and Toby.
Real fast service so was pleased. Not sure why it happened in the first place but hey it just noughts & ones.
Thanks team

Good afternoon, friends. This application is really beautiful, especially the fact that it is free attracted me. However, I think they have an important shortcoming. If you say what it is; For customers coming from the computer, their comments are listed in a "Grid" way, but this "Grid" feature is not available for users coming from mobile. I hope they solve this problem as soon as possible. It would be very, very nice if they had this feature. But despite that, it works really well and it is very nice. Their customer service and live support is great, and their communication and care is great. If you use the app, I recommend getting help from "Abby" in the live chat. Have a nice day

Good customer service . i am happy with their services

I tried other reviews apps before, but they really didn't worked. I uninstalled them to switch to Avana's app. It easy to understand, to use. The free starter plan is working perfectly, and there are enough options for free if you are on a tight budget. Great job ! I am so convinced that i will try other Avana's app.

Exceptional customer support! Prompt responses and thanks Lydia and William to resolve my issue immediately. Recommend this app for its service and dedication to customer satisfaction."

I'm grateful to have access to this app. THANK YOU! I love the homepage tab that allows customers to instantly click on to see reviews. I like that customers can leave pictures. Only issues are that It's not as straight forward as other apps and some of the wording on features need to be updated to reflect when the customer actually gets sent the first review reminder: after fulfillment not after delivery. I was happy to be told that they actually get it after fulfillment though. It would be great if customers can be seen as verified by simply reviewing from the link sent to them via email as well rather than only having the option to sign in to be considered verified. Signing in can be something that makes the customer not want to review and the fact that they received an email requesting a review proves that they are a legitimate customer.