AirReviews Product Reviews app

Chanced upon this app when trying to change over from another review app. Was a little sceptical at the start as it was a free app with all the features I needed. Nonetheless, it was free so I decided to give it a try.

First thought, the app was very well built with clear instructions. However, there were many aspects of it that were not fully built on like the integration function. The best part about the app I got to say was the customer service team that was with me throughout the day. They were experienced, kind and really knowledgeable about the app. It was as if I was speaking to a human AI that replied almost instantaneously. They helped with importing reviews, general questions, building widgets and even debugging certain issues when it came to integrating widgets into my store. Defo a major thumbs up to the customer service team!

Overall, really good app and Shopify should have more apps like this as it really supports the whole small business scene. Would recommend anyone to use this app if they are looking to put some reviews on their site!

I have to say that Air Photo Reviews does some miracles for businesses needing to get reviews for their store. I would like to say thank Air Photo reviews and to everyone at air photo reviews. I high recommend this app for several reasons. One reason it can do the unthinkable for you to get reviews for your online business with ease. Also it has a lot of features to help as well that I haven't found anywhere else. All in all this is one of the best things to get for your store and if you're thinking which one to choose from, I hope you read this. So I can tell you that you found the right one for your online store to get reviews and more, but most of all is help provided by the 24/7 support they give. I have had the best support I've ever got on a 24/7 chat before. The effort and time they will spend to make the impossible work is amazing. I especially want to thank Jasmine as she was there to help me the whole way until we got it done since I'm not very fluent in the new technologies available. She did everything she could and made sure to get my issues solved one way or another and I'm very thankful for all the support she gave, as well as the rest of the 24/7 support chat, it is unmatched. Again I highly recommend this app to anyone looking to help their online store and out of 5 stars it should be a 10. Thank you again for all the help and support I received. It's incomparable. Sincerely, Trey

This is an updated review after few weeks of use. In the very begining the app itself had few issues with integrating but thanks to the support everything was fixed and worked perfectly within couple of hours. Liz from the support team was superb and very quick to solve problems. Hana is another support which I worked with for few times, she is very helpful and super fast to make any changes. I didnt have any problems but contacted Hana to make changes to features which she did in less then 2 minutes.
Overall this app is very good as it allows reviews with pictures unlike many others. Highly recommend