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I used this app when they airwave something and used to ship within 2-3 days. Then they rebranded and everything went downhill. Now orders take 10+ to ship and they tracking numbers are missing numbers. I contacted customer support about it and they acknowleged that they were incorrect. Several months later and they still haven't fixed them. I give them an extra star because the quality of the shirts are good but it's not them that make it. They're just a middleman.
If you don't mind the shipping times and the quality of the shirt than this is the app for you.
If you sell on Amazon or Ebay or are measured by shipping metrics than look somewhere are else.
I had to delete all of my listing from this app.
Best prices I've seen for POD so far including shipping. easy to addd
designs and import to Shopify. Nice collection of unique products too
Placed a few test orders today after speaking with customersupport wil update once they come in
The very first order was messed up and I was sent a much cheaper hoodie than what was ordered. I was told they would send out the correct hoodie this time. After I asked how I would be sure it wouldn't happen again the answer I got was "well our supplier fixes errors but I understand if you dont want to use us anymore"... like such poor reassurance and basically just letting a customer walk without care. Also took over a week to ship and a total of like 10 days to receive.
Customer service 5 stars. They responded to my email the same day and answered all my question. However the app 3-4 stars. They dont list the brand and style names of the products. I need to know exactly what I'm getting, what it is made of and where it is sourced. Limited amount of products. I agree with not having 500 things, but still need variety. Need more women's styles. Design space is very compact. No list of policies that I could find on the website or app. You also cannot delete any of your personal information and designs. Ex, credit card.
I did not order anything, so I cannot comment on the print jobs. I think this app will be good, once things are added and modified.
This is NOT a print on demand service. This is just Product Pro under a different name. It is a dropshipping app and the interface is frustrating at best. If you are looking for a Print On Demand Fulfillment app, this is not it
Hi there,
Thanks for the review. Sorry there seems to be some confusion.
PrintPro is a Print on Demand app. You can upload designs onto customizable products, and we will fulfill your orders as they come in.
The Print on Demand model is very similar to a traditional dropshipping model, so we understand how there could be some confusion.
Happy selling!