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Ordrekontekst ved hvert opkald. AI Actions. Gendannelse af indkøbskurv. En AI-kommunikationsplatform til forhandlere.
Aircall integreres direkte i din Shopify-butik. Så snart en kunde ringer, kan dit team straks se kundens navn, tidligere ordrer og trackingnummer. Ingen skift mellem faner, og du slipper for at bede kunderne om at gentage sig selv. Click-to-Dial fra en hvilken som helst Shopify-kontakt. Uden for åbningstiden håndterer AI-agenter ordrestatus, returneringer og ofte stillede spørgsmål (FAQ), så I altid er tilgængelige. AI Actions henter live Shopify-data under opkaldet, svarer i realtid og logger automatisk opfølgningen. SOC 2 Type II, 99,95 % oppetid, klar til brug på få minutter.
- Kundekontekst ved hvert opkald – navn, ordrer og tracking, alt sammen før du siger hej
- Vis ordreoplysninger og links til live-tracking af pakker ved indgående opkald
- Brug Click-to-Dial til telefonnumre i Shopify for at nå hurtigere ud til kunderne
- AI Actions forbinder din AI Voice Agent direkte med live Shopify-data
- Uden for åbningstiden håndterer AI-agenter til beskeder og tale ordrestatus, returneringer og ofte stillede spørgsmål
Indeholder maskinoversat tekst
Sprog
Engelsk, Spansk, Fransk, og Tysk
Denne app er ikke oversat til Dansk
Fungerer sammen med
- Gorgias
- Hubspot
- Richpanel
- Salesforce
- Stripe
- Zendesk
Kategorier
Beskeder i realtid
Automatiske svar
Tilpasning
Priser
Vælg det abonnement, der passer bedst til din virksomhed.
Essentials
$120 om måneden
eller $1,080 om året, og spar 25 %
Prisen forudsætter mindst 3 brugerlicenser. Der kan forekomme yderligere gebyrer for visse lande, herunder USA og Canada
Funktioner
- AI-transskriptioner
- AI Voice Agent (tilføjelse)
- Mere end 250 integrationer og API-adgang
- Ubegrænsede indgående opkald (eksklusive gratisnumre)
- IVR, optagelse af opkald og Click-to-Dial
- Send og modtag sms og mms
- Softphone til computer, Android og iOS
- Ubegrænsede samtidige udgående opkald
7-dages gratis prøveperiode
Professional
$210 om måneden
eller $1,500 om året, og spar 40 %
Prisen forudsætter mindst 3 brugerlicenser. Der kan forekomme yderligere gebyrer for visse lande, herunder USA og Canada.
Funktioner
- Alle funktionerne fra Essentials-abonnementet plus
- Salesforce CTI-integration
- Obligatorisk tagging af opkald, Smart routing
- Avanceret analyse og live-overvågning
- Understøtter avancerede funktioner
- Manuel og automatisk opringning
- Power Dialer og Voicemail Drop
- Tilpasset abonnement med flere funktioner er tilgængeligt
7-dages gratis prøveperiode
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder
Anmeldelser (2)
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0 % af bedømmelserne er på 5 stjerner
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0 % af bedømmelserne er på 4 stjerner
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0 % af bedømmelserne er på 3 stjerner
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0 % af bedømmelserne er på 2 stjerner
- 100 % af bedømmelserne er på 1 stjerner
This was a terrible experience. They promise the world and cannot even deliver a rock. We only went with them since they were supposed to integrate with our service desk software. Never got to try it since their service never worked after 6 months of service.
Our previous phone company quickly setup our caller ID, so when we called people, our number showed up on their cell phones. After 6 months with Aircall...that still didn't work. It took the previous company about 2 weeks to get it working and they were 20% the price of Aircall.
Then we had to register for text messaging under new rules with Aircall. We submitted multiple tickets and never got it working. They never did it or didn't do it right, but we never got text messaging. After another 3 months of trying, we finally decided to leave.
We moved back to TalkRoute. It may not have as many features, but it works and their customer service is 10x better. We got our number ported back over (which took forever on Aircalls part to move), caller ID added back in, and text messaging setup in about 6 weeks. And they are way less expensive than Aircall. They did in 6 weeks what Aircall couldn't do in 6 months.
Aircall was the biggest waste of time, money, and energy of anything that we've done. We paid $180/month to make about 7 phone calls in 6 months because we kept waiting for things to be corrected. I am disgusted that we stayed for so long, but they kept telling us they were working on it...but nothing ever happened.
We tried using Aircall for 1 week after switching to it from a competitor. It was missing plenty of features that should have been mentioned to us.
After reaching out to them for support, we received no answer after 5 business days.
We tried to cancel our contract amicably, but Aircall chose to answer with the following:
"We understand your concerns and reasoning behind your decision. As you are allowed to cancel the service and port your number out of Aircall, unfortunately we cannot offer a refund on this. The reason behind this is an upfront annual agreement was signed and paid for. I will be happy to process your cancellation now."
I'm very disappointed with their level of service and them hiding behind a contract, all while not providing an adequate level of service.
Support
App-support leveres af Aircall.
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Lanceret
12. oktober 2022
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