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Elevate the customer experience with a modern phone solution for eCommerce
Personalize conversations Inbound calls surface a card in the Aircall phone that contains essential information about customers and orders. Agents can gain context at a glance to personalize conversations, take calls prepared, and serve customers faster. Access order information in seconds Inbound calls also display the customer’s most recent orders, including the value, order status, and the tracking number with a link to the courier status. Agents can access fulfillment details in 1 click
- Display Shopify customer contact information on inbound calls
- Display order information and live parcel tracking links on inbound calls
- Click-to-Dial phone numbers within Shopify to reach customers faster
Języki
Angielski
Ta aplikacja nie została przetłumaczona na język Polski
Współpracuje z
Gorgias, Zendesk, Hubspot, Intercom, Slack, SalesforceKategorie
Ceny
Essentials
$40 /miesiąc
albo $360/rok, co pozwala oszczędzić 25%
Price is per user. Additional telephony-related charges apply
- Unlimited calls within US & Canada
- 100+ integrations and API access
- Send and receive SMS
- Essential telephony features
- Basic analytics
7-dniowa darmowa wersja próbna
Professional
$70 /miesiąc
albo $600/rok, co pozwala oszczędzić 29%
Custom plan available with additional features
- All Essentials features
- Salesforce integration
- Live call monitoring
- Unlimited concurrent calls
- Dedicated account manager
- Advanced analytics
7-dniowa darmowa wersja próbna
Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni. Zobacz wszystkie opcje cen
Recenzje (1)
-
0% ocen to oceny z 5 gwiazdkami
-
0% ocen to oceny z 4 gwiazdkami
-
0% ocen to oceny z 3 gwiazdkami
-
0% ocen to oceny z 2 gwiazdkami
- 100% ocen to oceny z 1 gwiazdkami
We tried using Aircall for 1 week after switching to it from a competitor. It was missing plenty of features that should have been mentioned to us.
After reaching out to them for support, we received no answer after 5 business days.
We tried to cancel our contract amicably, but Aircall chose to answer with the following:
"We understand your concerns and reasoning behind your decision. As you are allowed to cancel the service and port your number out of Aircall, unfortunately we cannot offer a refund on this. The reason behind this is an upfront annual agreement was signed and paid for. I will be happy to process your cancellation now."
I'm very disappointed with their level of service and them hiding behind a contract, all while not providing an adequate level of service.
Pomoc techniczna
Aircall może odpowiedzieć na wszelkie pytania związane z Aircall.
Deweloper
Zasoby
Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.
Wprowadzenie na rynek
12 październik 2022
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