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通过现代电话解决方案提升客户体验
个性化对话 来电会在Aircall电话中显示一张包含客户和订单基本信息的卡片。代理人可以一目了然地了解情况，个性化对话，准备接听电话，更快地为客户提供服务。 几秒钟内获取订单信息 来电还会显示客户最近的订单信息，包括价值、订单状态和带有快递状态链接的跟踪号码。代理人可以一键获取履行详情
- 在来电时显示Shopify客户联系信息
- 在来电时显示订单信息和实时包裹跟踪链接
- 点击Shopify内的电话号码以更快地联系客户
包含自动翻译的文本
We tried using Aircall for 1 week after switching to it from a competitor. It was missing plenty of features that should have been mentioned to us.
After reaching out to them for support, we received no answer after 5 business days.
We tried to cancel our contract amicably, but Aircall chose to answer with the following:
"We understand your concerns and reasoning behind your decision. As you are allowed to cancel the service and port your number out of Aircall, unfortunately we cannot offer a refund on this. The reason behind this is an upfront annual agreement was signed and paid for. I will be happy to process your cancellation now."
I'm very disappointed with their level of service and them hiding behind a contract, all while not providing an adequate level of service.
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Aircall 可以回答您关于 Aircall 的任何问题。
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