Reseñas (77)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
17 de mayo de 2022

Excellent support, easy set up and very happy with the results. I now have much better access to customer analysis and its been very useful for creating customer tags for us with segmentation and Shopify Mail.

TAPP Water (Malta) Ltd
Malta
2 meses usando la aplicación
17 de enero de 2020

This app literally changed our ops over night. Customer support is great - they help you set everything up, and the app just works like a charm. If you are an airtable user, there is no reason not to be using this app. The monthly cost pays itself back immediately.

We're adding this to all of our stores!

Equal Parts
Estados Unidos
2 meses usando la aplicación
23 de febrero de 2020

Great support on the set-up and thank you Daniel for your patience.

Sync perfectly and immediately to the AirTable. Created a table on Airtable to streamline our operations.

Highly recommended! :)

TheImprint
Singapur
Alrededor de 2 meses usando la aplicación
5 de noviembre de 2019

I came across this app after searching for a similar solution for about 1 year, as I’m prepping to launch the store. I even hired experienced people to set up the connection that zapier says exists with airtable, but nothing worked. Simply put, this system is a miracle. I have a full-on product database/inventory on airtable, and after hitting the wall so many times with different solutions for product importing, I still smile in relief to see how it syncs all data beautifully to shopify, ie., product title, SKUs, variants, costs, price, description, collections, tags... They created something totally customisable, so it allows you to change the settings for it to be shopify to airtable, and to choose which fields go in which direction. The system works in a particular way, but it is not difficult to follow the logic behind it. And with the amount of problems it solves, with the level of customisation it offers, it is surprisingly simple and affordable. Apart from the technology, the team could not have been nicer in helping to set it up. This was a game-changer for me. Big thanks to Daniel and everyone on the team!

LoveHistoria
Reino Unido
Alrededor de 2 meses usando la aplicación
15 de julio de 2020

If you aren't using AirPower to manage your product data, you're doing it all wrong. The apps potential is almost unlimited once you start delving deeper into AirTable. Support is A+ and will do most of the heavy lifting for you, of which there isn't much! I can't recommend it more highly and only wish I had found it earlier

Mister Zimi
Australia
Alrededor de 2 meses usando la aplicación
12 de abril de 2023

I'm still learning how to use this app but everything I've been able to do so far is great. Customer service is also very prompt and helpful.

Artists and Craftsmen of the Flathead
Estados Unidos
Alrededor de 1 mes usando la aplicación
28 de abril de 2020

The Real Deal - just press sync and watch the magic happen ;)

including A+ support by the Basegenius team !

3345thehague
Países Bajos
25 días usando la aplicación
19 de febrero de 2020

Wow, I've never seen this level of support . These guys understand that syncing your store's data to airtable is just the first step. They go with you further into your business questions and challenges and, with remarkable patient, helps you answering each and everyone of your questions, with you

Thanks Daniel for an amazing product, and support!

Lucy's - חנות חיות חברתית
Israel
22 días usando la aplicación
24 de diciembre de 2022

Airtable-to-Shopify sync doesn't work, you just get a bunch of errors. Conventiently, none of their videos or help articles cover Airtable to Shopify inventory management. Support is also poor and nonexistent. They claim to help you get up set quickly, but their team is completely unesponsive.

Mahnal
Estados Unidos
Más de 1 año usando la aplicación
BaseGenius respondió 27 de diciembre de 2022

Hi there. Very sorry that you found our support poor, but you messaged us the evening of December 24th, Christmas Eve. We were unable to reply that very second as our support team was spending time with family. We then scheduled a call with you, but you did not show up. We then emailed you to give us another time to speak, but you have not replied to any of our emails.

26 de agosto de 2020

I tried this app mainly because other review for excellence support, however that is not happen even close to me. Support is incredibly poor. They replied my email almost one day one email no matter how quick i replied to them. I would give it a try for 1 month. This app is far more expensive for $35. Other free app has a lot better support.

ชาร์โคลแซนด์
Tailandia
Alrededor de 1 año usando la aplicación