AirPower , 76 reviews

Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
December 28, 2019

Beyond amazing! The Airpower team has developed a portal for our sales team saving our company time and money - connecting orders to our Shopify store. Airpower worked closely with me for weeks making my champagne dream come true.. I am grateful for their expertise and look forward to continuing our partnership. Well done Daniel and the Airpower team! Thank you so much.
Maggie Peterson
V2O, LLC

V2O
United States
About 2 months using the app
November 5, 2019

I came across this app after searching for a similar solution for about 1 year, as I’m prepping to launch the store. I even hired experienced people to set up the connection that zapier says exists with airtable, but nothing worked. Simply put, this system is a miracle. I have a full-on product database/inventory on airtable, and after hitting the wall so many times with different solutions for product importing, I still smile in relief to see how it syncs all data beautifully to shopify, ie., product title, SKUs, variants, costs, price, description, collections, tags... They created something totally customisable, so it allows you to change the settings for it to be shopify to airtable, and to choose which fields go in which direction. The system works in a particular way, but it is not difficult to follow the logic behind it. And with the amount of problems it solves, with the level of customisation it offers, it is surprisingly simple and affordable. Apart from the technology, the team could not have been nicer in helping to set it up. This was a game-changer for me. Big thanks to Daniel and everyone on the team!

LoveHistoria
United Kingdom
About 2 months using the app
July 15, 2020

If you aren't using AirPower to manage your product data, you're doing it all wrong. The apps potential is almost unlimited once you start delving deeper into AirTable. Support is A+ and will do most of the heavy lifting for you, of which there isn't much! I can't recommend it more highly and only wish I had found it earlier

Mister Zimi
Australia
About 2 months using the app
April 12, 2023

I'm still learning how to use this app but everything I've been able to do so far is great. Customer service is also very prompt and helpful.

Artists and Craftsmen of the Flathead
United States
About 1 month using the app
April 28, 2020

The Real Deal - just press sync and watch the magic happen ;)

including A+ support by the Basegenius team !

3345thehague
Netherlands
25 days using the app
February 19, 2020

Wow, I've never seen this level of support . These guys understand that syncing your store's data to airtable is just the first step. They go with you further into your business questions and challenges and, with remarkable patient, helps you answering each and everyone of your questions, with you

Thanks Daniel for an amazing product, and support!

Lucy's - חנות חיות חברתית
Israel
22 days using the app
Edited March 8, 2021

This app is really powerful and has limitless options for your business. I'm using it to sync my vintage inventory to Shopify. As a complete newbie their team set me up and took the time to make sure things were working. Definitely email them to get assistance. A chat help function would make this even easier, hopefully, they introduce this.

Havamal Gifting
United States
18 days using the app
August 26, 2020

I tried this app mainly because other review for excellence support, however that is not happen even close to me. Support is incredibly poor. They replied my email almost one day one email no matter how quick i replied to them. I would give it a try for 1 month. This app is far more expensive for $35. Other free app has a lot better support.

ชาร์โคลแซนด์
Thailand
About 1 year using the app
December 27, 2022

I am giving this a 1 star rating for now, as the app seems abandoned to some extent. This is a warning for new users.

The support will answer (and is generally quite quick) but features and sync fields are slowly being deprecated. Despite the GraphQL api now being the superior api, there seems little willingness to support it. This means that basic fields such as product type is no longer supported.

Metafields are supported by they will slow down the sync to a halt. It will literally take you 6+ hours to finish a sync, if you have a fair amount of metafields and products. This is also something use of the GraphQL api would alleviate. This is a huge thing, as Shopify is betting on metafields in a big way.

All in all the app does function but you will bear a large cost tying yourself to this app down the line, as it looks right now. I hope in the future that I can come back and change this rating.

Mærkbare
Denmark
About 1 year using the app
BaseGenius replied January 10, 2023

Hello. As mentioned in our conversations with you, no, the app is by no means "abandoned". In general we have to move slowly when introducing new sync data elements. We sync millions of items per day for our clients and every change has to go through extensive testing, as any downtime has massive and immediate implications for our client stores.

And no, fields like product type are not going away - the GraphQL API has a different way of setting it.

Finally, metafields take time to sync irrespective of which of the two APIs you use. When syncing data to Shopify AirPower always pushes data as fast as Shopify will allow within its rate limits.

October 12, 2021

Really like this. Allows us to build very custom tools on top of Airtable. But I wish Base Genius had a knowledge base and more detailed technical support FAQ.

Wooj Design
United States
Over 1 year using the app