Omtaler (57)

Samlet vurdering
4,2
Antall per vurderingsnivå
  • 84 % av vurderingene er 5 stjerner
  • 0 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 14 % av vurderingene er 1 stjerner
3. juli 2020

I've been waiting and waiting and waiting for this app to speed up my site, but it's actually only gotten slower. $99/mth. for daily optimization that doesn't do anything is borderline unethical. Also, they took a couple of days to respond to my email to tell me that it would be up to another 3 business days to get my app working. Simply unacceptable experience from beginning to end.

RosiePanda
USA
13 dager bruker appen
Arctic Grey svarte 3. juli 2020

We are so sorry to hear you did not have a good experience with our app, and we will do anything possible to help turn this experience into a fantastic one.

We really want to help make your site faster, please contact support@arcticgrey.com directly and ask for Jake or Anthony, and they will be sure to help you increase your site speed in any way possible.

12. juni 2020

I installed this App and Did everything as mentioned in the website. After 3 days there was no difference in the website speed data on Pagespeed and GT Matrix. Then i mailed the developers for integration, after 1 day they said it's done successfully. Though site speed was still same, i thought it might take time for things to get updated. After 10 days of installing this app i am reviewing this and would say "IT"S Worst" . You should look for other options who are also providing 7-14 days free trial with much cheaper subscription as compared to AI speed.

bluehaat
India
9 dager bruker appen
Arctic Grey svarte 16. juni 2020

We are so sorry to hear you did not have a good experience with our app, and we will do anything possible to help turn this experience into a fantastic one.

As we mentioned to you in our support emails, you had a conflicting LazyLoad script that was pre-existing in your current theme, and we tried very hard to assist with this, but you stopped replying to our emails. We are still here and on standby for you.

We really want to help make your site faster, if you want any support with this, please contact support@arcticgrey.com directly and ask for Jake or Anthony, and they will be happy to help you increase your site speed in any way possible.

13. juli 2020

Mon score speedinsight avant Smartphone 29 et Ordinateur 69 ..avec AISPEED !!! 2 SMARTPHONE et 15 ORDINATEUR...Facturé 2 FOIS !!! aucune aide par email ....alors que je donne mon score SPEEDINSIGHT je demande le remboursement..

RUE DES TABLEAUX
Frankrike
9 dager bruker appen
Arctic Grey svarte 13. juli 2020

We are so sorry to hear you did not have a good experience with our app, and we will do anything possible to help turn this experience into a fantastic one.

We really want to help make your site faster, please contact support@arcticgrey.com directly and ask for Jake or Anthony, and they will be sure to help you increase your site speed in any way possible.

20. januar 2021

arnaque! arnaque! péride d'essaye j'ai recu facture en double. plusieur demande d'annulation rien ni fait.

VIVIANO
Marokko
4 dager bruker appen
25. september 2022

I uninstalled this app after it failed to work for 7 days. My store became faster when I uninstalled and my speed score increased by 20 points. Bad app to install on your store. This app is not worth your time, and it is not clear in its communication because opening the app only displays a message about how it needs more time to start working properly with a fake countdown timer.

SinkUpgrade Accessories for Kitchen and Bathroom
USA
2 dager bruker appen
Arctic Grey svarte 26. september 2022

Hi there,

We see you left a 1 Star Review but have not seen any support requests from your store. We would love to work with you to get your site speed and performance blazing fast. It looks like you may have been experiencing an issue that we could have quickly helped you fix.

If you reach out to us at support@arcticgrey.com, we will get your speed on desktop and mobile increased significantly. This will also help you with your Core Web Vitals and SEO, so there are numerous benefits to making performance upgrades to your site.

Redigert 17. desember 2019

I think this app has great potential, really easy to setup, long free trial time, fast customer support.

Sleepy Claws
Litauen
33 minutter bruker appen
Redigert 6. juni 2023

The app will not connect to Shopify, when trying it later does not show a trial and have to see if a charge was placed.

Review update: This company cares about each person who tries to use this app. After finding out about the issues I had with downloading and trying this app they reached out to make it right. They repaired the issue I had and sat down with me to find out the full story. Looking forward to working with them in the future. Definitely recommend this company that cares about the start-up companies not just the big names.

Shop Brats Bargains
USA
16 minutter bruker appen
Arctic Grey svarte 4. juni 2023

Thank you so much for your kind words! We are always here to help in any way possible. 🙏