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This app has been great so far and the customer service has been exceptional. Definitely reccommend!
Great support. I needed some customization for the reviews on my store and the team was quick to respond and complete the request.
Very impressed with AiTrillion's modules in this app. Comprehensively feature-rich that cover everything you would expect to find within a loyalty and rewards program and membership subscriptions. It can take a lot of set up if you have a sizeable and established store but the support team have always been on-hand to provide guidance and support as and when needed. It is early days for us at the moment but we are expecting to be able to achieve great success with the use of this app.
We have been working with AITrillion for over 4 years. Just ended a meeting with Namit. He was super helpful and open to guide us on leveraging other AITrillion resources we have been under utilizing for years. Thank you Namit! I will be reaching out to you & your team at the beginning of every year for a check-up & opportunity review.
Edit- Huge shoutout to Naman, he was incredibly knowledgeable and helpful!
Louis
Excellent customer service and quick to resolve any issues I may have had over time. Been using the app for several years now and I would definitely recommend it for the amount of apps and features it has.
I’m humbled and grateful. Thank you for your review.
We have been with Aitrillion for close to 5 years. They have been instrumental over the years in helping us move forward to keep up with the fast paced changes that have happened. They have many features and are constantly updating there platform. It's an all in one solution.
We have a recent issue that was handled beautifully by Hritik Chouhan who has was very kinda and gracious.
We have used a number of their modules. Particularly the Loyalty Program and Product Reviews, both have worked wonderfully.
I recently setup the Affiliate Module and was having trouble setting it up.
Their customer service is excellent. They are always quick to respond and follow up afterwards.
Definitely worth the money
We were searching for a platform that offers both robust features and reliable support, and AiTrillion delivers exactly that.
What we value most is the platform’s versatility and the depth of its tools. The support team is also incredibly responsive and always willing to go the extra mile to make sure everything runs seamlessly. It’s a trustworthy solution for scaling a Shopify store, and we’re very pleased with the impact so far.
AiTrillion is the perfect partner for eCommerce growth—we’re excited to keep scaling with them!
Fast support and happy to help tailor to our business needs. Impressed so far, looking forward to developing our Loyalty and Membership schemes further with the platform.
Thanks to Sunny for quick and efficient customer service around support and with billing, too.
Working with Hritik from AiTrillion has been a fantastic experience! He's always available to answer my questions, patiently walks me through every step, and truly goes above and beyond to help. I really appreciate his support and quick responses which has made setting up my marketing tools so much easier. Highly recommended for anyone looking for reliable support!