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No support at all. I asked question couple days ago but no reply. gotta delete app. I would rather pay than having free with no support at all.
For your reply : Why didn't you also state that your staff did reply to me "AFTER" I delete your app and "AFTER" I reviewed 1 star. Clearly that you have to improve your investigation or using some windows of opportunity to justify your app. I don't know who reply this review but your staff who contact me "AFTER" I delete your app was doing a great job.
In brief, in my point of view level of support still terrible. Mainly because "NONE OF THE RESPONSE FROM YOU UNTIL I DID NEGATIVE ACTION" For anyone want to try AiTrillion is just fine but COUNT ME OUT!!!
Customer is always The God For Us :) - Most of our 5-star reviews are clearly stating our support team hard work. We investigated the communication & did found that we replied the same day & again after it the next day. Sometimes/Rarely emails go to spam. Still, we will love to talk to you. Kindly send me email md@aitrillion or give us a call or send us a message on FB page if for some reason you are unable to get ur messages. We will do our best always. Our support is aways 100% FREE.
I appreciate this approach to AiTrillion marketing app as it allows you to grow as your store increase in sales. The team is very supportive, knowledgeable and professional.
Thank you for your kind words! We're here to support your store's growth every step of the way. 🚀🌟
Great App Platform. Everything you need from the loyalty rewards program, review widgets, email marketing, push notification, chatbot, email template designer. The support team is AWESOME
Thank you so much for leaving us this amazing review 💖 We're happy to hear that you're enjoying the app!
Easy to use app little skills needed
Great app indeed you could do a lot off marketing using this app so I highly recommend that you use this app you won't regret not waste your time and is also cheap and has a free plan
i would say all in one app.chat bots,web push,email marketing,loyalty programme,review collector, sale predictor etc.its cheap compared to downloading many paid apps.
Thank you for the review. Team AiTrillion is humbled and grateful.
AiTrillion is absolutely AMAZING. Hands-down the BEST app for all online business owners out there using Shopify! They have a huge variety of features, each of which is incredibly customizable. Their support team is always on-call to help and is extremely knowledgeable, communicative and helpful along the way. Excellent service all around!
We're so glad to hear this! Thank you so much for leaving us this review 💖
I don't know about the paid plan, but forget it if you want to try it for free. It's very limited ...
there are left over code on site even after we uninstalled the app, wonder how to remove these now
Hi - Please contact our support team at support@aitrillion.com and we are happy to assist you.
I used this app and its really helpful with the setting and very intuitive with all the applications
Service provider was patient and helpful and willing to wait as I set things up on my end
🤝 Thank you for your kind words! We're committed to providing patient and helpful support as you set things up on your end. Your success is our priority, and we're here whenever you need assistance. 🚀