Avis (498)

Note globale
4,7
Nombre d’avis par note
  • 84 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
Modifié le 8 octobre 2024

find all you need at AiT: Loyalty program & Emails. Reena and Ankit really fast supporter.

PlanToys USA
États-Unis
2 mois d’utilisation de l’application
AiTrillion a répondu 11 novembre 2024

Thank you for the shoutout! 😊 We're thrilled to hear you're enjoying the loyalty program and email features. Reena and Ankit are glad to support you quickly and efficiently! 🙌🌟

1 octobre 2024

I recently had the pleasure of interacting with Reena from the AiTrillion team. I needed assistance configuring the membership app, and Reena went above and beyond by offering to configure it for us based on our specific requirements. Her support was prompt, professional, and incredibly helpful. Highly recommend AiTrillion for their excellent customer service.

Prize Pop
Australie
6 jours d’utilisation de l’application
AiTrillion a répondu 11 novembre 2024

Thank you for your wonderful feedback! 😊 We’re thrilled to hear that Reena provided exceptional support and helped configure the membership app to fit your needs. Thanks for recommending AiTrillion for our customer service! 🌟

16 septembre 2024

The support team has been very responsive to my questions and help me with individual requests that go above and beyond the features of the app.

KaraMarie
États-Unis
3 mois d’utilisation de l’application
AiTrillion a répondu 11 novembre 2024

Thank you for your feedback! 😊 We're glad our support team could go above and beyond to assist you with your requests! 🌟

Modifié le 6 septembre 2024

I am writing to express my dissatisfaction with the support I have received. After upgrading and subsequently downgrading my plan, I was assured by your team that I would receive a refund. However, I have yet to see this refund processed. I CANCELLED THE PLAN AS WELL BUT IT DOESN'T GET CANCELLED, SUPPORT WILL CONTACT YOU ON MONDAY AND THAN WHAT NOTHING.

This situation, coupled with the lack of follow-up, has left me feeling that the service is unreliable and untrustworthy.

Please address this issue promptly, as it has been an ongoing frustration.

Ecovedawellness
Australie
21 jours d’utilisation de l’application
10 septembre 2024

Very helpful easy to use when service agent clarifies ease of use via zoom. Truly recommend this app.

SuperSkyf
Afrique du Sud
11 jours d’utilisation de l’application
10 juillet 2024

Its suite of tools, including email marketing, loyalty programs, and web push notifications, has streamlined our marketing efforts and improved customer engagement. What sets AI Trillion apart is its fast and reliable support team, always ready to assist and ensure smooth operations. We highly recommend it to any e-commerce store looking to enhance their marketing strategies.

Eat Water
Royaume-Uni
3 mois d’utilisation de l’application
15 juillet 2024

Amazing customer service. They set up everything for me and did exactly as I asked. Then I found something else I needed them to edit because I couldn't find the code in the editor, they fixed it super fast for me. Truly could not have asked for a better experience! Thank you!

RiOT Comedy
États-Unis
6 jours d’utilisation de l’application
21 mai 2024

We have used a number of their modules. Particularly the Loyalty Program and Product Reviews, both have worked wonderfully.

I recently setup the Affiliate Module and was having trouble setting it up.
Their customer service is excellent. They are always quick to respond and follow up afterwards.

Definitely worth the money

Warehouse2020
Canada
Environ 4 ans d’utilisation de l’application
14 juin 2024

AiTrillion has been a fantastic addition to our store at Clicknpick.online.
We're truly impressed by the way it tracks customer data, enabling us to enhance our email automations and drive successful sales. Since implementing AiTrillion, we've seen a notable boost in our conversion rate. The support we received for integration and setup was not only quick but also highly effective, ensuring a seamless experience. Highly recommended.

Clicknpick
Inde
16 jours d’utilisation de l’application
25 juin 2024

Wonderful app. Makes marketing easy with multiple modules working together at a same time.

HaveIn
Inde
12 jours d’utilisation de l’application