Avis (472)

Note globale
4,7
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
12 juillet 2023

Great support thank you. they were able to provide support quickly and resolved my issue easily. definitely recommend!

Mr Pinkerton
États-Unis
3 jours d’utilisation de l’application
AiTrillion a répondu 21 juillet 2023

Thank you for your kind words! 🌟 We're thrilled you had a great support experience. If you ever need assistance in the future, feel free to reach out. We're here to help! 👍😊

15 décembre 2022

This app is very good than all app , good team and good services ,i like use this app .its really help me a lot

Remorehair
Afrique du Sud
3 jours d’utilisation de l’application
20 juillet 2020

Great and easy to use ,would recommend to any business that wants to turn website viewers to email list then eventually sales

Hindo's Fitness
Royaume-Uni
3 jours d’utilisation de l’application
24 mai 2020

Great support. They have it all in one place, smart pop-ups, email automation, loyalty program, and much more. thx

Royal Shopping Cloud
États-Unis
3 jours d’utilisation de l’application
AiTrillion a répondu 24 mai 2020

We are thrilled that you loved your experience on Aitrillion; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to make your Shopify Business A Success! -

We would look forward to have your mind changed from 3 star to 5 star based on ongoing betterment of the system as per your high expectations set for us & that does motivate us to do better.

2 juin 2023

This is a wonderful and very powerful app. I find it easy to set-up and use. The help is great. Cannot be happier.

Bumpy Roads Studio
Canada
2 jours d’utilisation de l’application
AiTrillion a répondu 29 juin 2023

Thank you so much for taking the time to leave us the review! 💖

9 août 2023

Working with AiTrillion was a truly remarkable experience, and a significant part of that excellence was due to Reena's outstanding support. From the beginning of our project until the very end, she was there to guide me through the entire setup process from A-Z.

Reena’s extensive knowledge of the system and its many features was immediately evident, but what really set her apart was her dedication to making sure everything was tailored to my needs. She took the time to understand my unique requirements and was able to translate them into a perfectly functioning setup.

Despite the complexity of the project, Reena made everything feel effortless. Her patience in explaining every detail and her willingness to answer even the smallest of questions made me feel supported and confident throughout the process.

The system is now performing wonderfully, and I know that a large part of that success is due to Reena's hard work and commitment. Her professional and caring approach has left a lasting impression, and I would highly recommend AiTrillion to anyone in need of robust technological solutions.

Thank you, Reena, and the entire AiTrillion team, for your fantastic support. Your efforts have truly made a difference in my business, and I am grateful for the positive experience you have provided!

SK Homemade Cakes
Malaisie
2 jours d’utilisation de l’application
AiTrillion a répondu 11 août 2023

🌟 Thank you for your glowing review! We're thrilled our team could provide you with such a positive experience. Your success is our ultimate goal, and we're delighted that our tailored system and expert guidance made a significant impact. We're here to support you every step of the way. If you ever need assistance or have further questions, don't hesitate to reach out. Here's to your continued success! 🚀🙌

10 janvier 2023

Great app and has many features that any Bussines need it, I recommend it if you are looking for loyalty and reviews and everything.

Also very fast and helpful support team.

أرزاق بلس
Arabie saoudite
2 jours d’utilisation de l’application
19 février 2021

This app does not offer a 'Preview' option or even a 'Go Live' option. These are standard in order for stores to see what features they've implemented.
I signed up for a customer account in my store (Offered by Shopify) to see what the features were. There are absolutely none!
No newsletter or exit intent pop-ups, no loyalty rewards or new arrivals pop-up; all of which I setup & should be live.
Yet when I log into my admin dashboard it shows that the customer account I created had interacted. Proving this are false analytics in the admin dashboard.
When I reached out to support asking how to see a preview of what I setup they sent me a demo video & said if I wanted to preview the features or receive further assistance I would need to upgrade to the paid plan.
I told them I cannot justify paying for something I cannot even preview first to see if it works properly. They then requested to access my store in order to set up the app on a preview theme. I am not granting collaborator access to my store. This app seems to be an all in one solution, one that I would even consider paying monthly for, had I been able to see that basic features worked. As I said, upon testing this as a customer I saw absolutely nothing on my website.
Without a way to preview this how can I be sure it works. Why is previewing this a paid feature when that is standard on all apps prior to going live? 3 stars because my experience proved poor.

Fla Coastal
États-Unis
2 jours d’utilisation de l’application
AiTrillion a répondu 19 février 2021

Hi - Thanks for leaving the feedback.

For setting up the app features in the preview theme, you need to add shortcodes on the preview theme and remove them from the live theme.

If you can do it in the theme files then that is fine otherwise just to help you, our support team needs access to the store and we can set up the features in the preview theme for you.

Please let me know if you need any assistance and we are happy to set up this for you.

Thanks

Modifié le 28 août 2020

No support at all. I asked question couple days ago but no reply. gotta delete app. I would rather pay than having free with no support at all.
For your reply : Why didn't you also state that your staff did reply to me "AFTER" I delete your app and "AFTER" I reviewed 1 star. Clearly that you have to improve your investigation or using some windows of opportunity to justify your app. I don't know who reply this review but your staff who contact me "AFTER" I delete your app was doing a great job.
In brief, in my point of view level of support still terrible. Mainly because "NONE OF THE RESPONSE FROM YOU UNTIL I DID NEGATIVE ACTION" For anyone want to try AiTrillion is just fine but COUNT ME OUT!!!

ชาร์โคลแซนด์
Thaïlande
2 jours d’utilisation de l’application
AiTrillion a répondu 28 août 2020

Customer is always The God For Us :) - Most of our 5-star reviews are clearly stating our support team hard work. We investigated the communication & did found that we replied the same day & again after it the next day. Sometimes/Rarely emails go to spam. Still, we will love to talk to you. Kindly send me email md@aitrillion or give us a call or send us a message on FB page if for some reason you are unable to get ur messages. We will do our best always. Our support is aways 100% FREE.

8 août 2023

I appreciate this approach to AiTrillion marketing app as it allows you to grow as your store increase in sales. The team is very supportive, knowledgeable and professional.

Novelties Galore
Trinité-et-Tobago
1 jour d’utilisation de l’application
AiTrillion a répondu 10 août 2023

Thank you for your kind words! We're here to support your store's growth every step of the way. 🚀🌟