AiT : Fidélité, avis et e‑mail

Very strong on the technical side and how to set up the system but equally weak on the "Why" side and how to market the module. Don't expect to find any examples as a starting point to modle your efforts after. It is so weak that their support doesn't understand the question.

The support team for this app is amazing. Despite time differences, I still get support replies very quickly. Support is concise almost all the time

please reply my email asap, we need fix the issues, the page is dead.
no allowing us to do anything.

I was having a lot of issues with the app connecting to shopify. They were very helpful in assisting me and getting it to work! Friendly people helping me as well. I gave it a 3 because of the issues I've had and the fact that after support they are so pushy to get a review, I get almost daily emails about it. I'm only giving this review to stop those emails.

The app visually loads slow on my site so i have decided to uninstall. Perhaps on your site there won't be an issue and in that case i highly recommend this app. I also had a problem with support though Sachin (founder), upon reading my review, is genuinely interested in improving support and the app in anyway possible which is super encouraging as AiTrillion has the potential to be a game changing app. It was very easy to set up and could potentially save a lot of money. I will definitely consider re-installing in the future.

Great support. They have it all in one place, smart pop-ups, email automation, loyalty program, and much more. thx

This app does not offer a 'Preview' option or even a 'Go Live' option. These are standard in order for stores to see what features they've implemented.
I signed up for a customer account in my store (Offered by Shopify) to see what the features were. There are absolutely none!
No newsletter or exit intent pop-ups, no loyalty rewards or new arrivals pop-up; all of which I setup & should be live.
Yet when I log into my admin dashboard it shows that the customer account I created had interacted. Proving this are false analytics in the admin dashboard.
When I reached out to support asking how to see a preview of what I setup they sent me a demo video & said if I wanted to preview the features or receive further assistance I would need to upgrade to the paid plan.
I told them I cannot justify paying for something I cannot even preview first to see if it works properly. They then requested to access my store in order to set up the app on a preview theme. I am not granting collaborator access to my store. This app seems to be an all in one solution, one that I would even consider paying monthly for, had I been able to see that basic features worked. As I said, upon testing this as a customer I saw absolutely nothing on my website.
Without a way to preview this how can I be sure it works. Why is previewing this a paid feature when that is standard on all apps prior to going live? 3 stars because my experience proved poor.

This is one of the easiest to use application -I am very Impressed with it for now.Marketing is the biggest nightmare for eCommerce traders

Kind of hard to customize to your liking. It's average so far. I will update later on. I also have an issue with the review feature, whenever someone clicks it on my website, the cart icon enlarges in the background. Please fix that issue asap