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We have used the APP with success. When we needed customer support, they were quick to respond and handled our issue with professionalism.
Thank you for sharing your positive experience with our app and customer support! We're glad to hear that you've had success using our app and that our support team was able to assist you promptly and professionally. If you ever have more questions or need further assistance, please feel free to reach out. Your satisfaction is important to us!
Love the app especially for pop ups and review automation. Could give more for the $9 package though.
I like that its completely seamless and since I don't have a lot of time to stay on top of all the different app, AiTrillion does it all in one stroke. It couldn't be easier since I'm not a developer but I get the same results.
I have been using this app since April 2020. Have found the support to be good and the usually respond to the chat (might depend on time of day). I love how easily the Loyalty seems to work with the POS. I am happy to get email, loyalty rewards and other features all in one. The price is also excellent.
I'm still getting used to this app (there is so much to learn!) so for now I will leave it at 4 stars with room for another star. I've needed help with two issues and they were resolved in a timely manner. For me, customer service is so important and so far, so good with Ai.
Thank you so much for the kind words. Our Support team is here to help! 💖
easy & good app
i am still testing the app, but until now i didn't catch the expected results, hope the results be more effective
reports and analysis should be more advanced
For all the little and big ways you’ve pitched in…thanks! Thank you for your review. We are here to make it count towards your store success. We suggest you to implement all our automation features for maximizing the returns. You can use our FREE dedicated support executive setup services to make sure everything is setup for full fire. You can reach us at support@aitrillion.com for the same.
I used this app last 15 days its working well and good customer support also, i have only one issues its still not solved.
Great value for all the apps in the plan that you can use. Support staff is very helpful and responsive.
Some of the features can be glitchy, but support is there to assist.
Overall great app for the value and number of features.
The app is very user-friendly and the customer service is very patient with all the questions that I have been asking.
Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!
I like that they have tutorial videos on different sections of the app. Customer service is also great! just be mindful of the time difference from between countries. The app does need some work but I contacted customer service and they helped me out big time. I had scheduled My announcement bar to start at 12 am for Black Friday but it did not show in my store so I contacted customer service and he fixed it for me alone with some other things I needed help with especially with the coding part lol