AiT: Loyalty, Reviews & Email , 466 recenzji
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This app has great potential but the support is non-existent. Out of 20+ tickets they may have responded to a few. The videos they have are great as an overview but there are still questions you'll need answered and you'll be lucky to get a reply. I even emailed them several times with this complaint and no answer.
Hi there - Sorry to hear that you are facing issues with the ticket and I am checking this with the team.
You can also reach me directly at sachin@aitrillion.com and I am happy to work with you now.
Great App Platform. Everything you need from the loyalty rewards program, review widgets, email marketing, push notification, chatbot, email template designer. The support team is AWESOME
Thank you so much for leaving us this amazing review 💖 We're happy to hear that you're enjoying the app!
Easy to use app little skills needed
Great app indeed you could do a lot off marketing using this app so I highly recommend that you use this app you won't regret not waste your time and is also cheap and has a free plan
The app is very user-friendly and the customer service is very patient with all the questions that I have been asking.
Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!
i would say all in one app.chat bots,web push,email marketing,loyalty programme,review collector, sale predictor etc.its cheap compared to downloading many paid apps.
Thank you for the review. Team AiTrillion is humbled and grateful.
AiTrillion is absolutely AMAZING. Hands-down the BEST app for all online business owners out there using Shopify! They have a huge variety of features, each of which is incredibly customizable. Their support team is always on-call to help and is extremely knowledgeable, communicative and helpful along the way. Excellent service all around!
We're so glad to hear this! Thank you so much for leaving us this review 💖
I used this app and I highly recommend to anyone looking to start a business online, I wouldn't start a business without it.
Thank you for the review. Team AiTrillion is humbled and grateful.
Update
The level of unprofessional behavior is
Absolutely disgusting your employees have toke it upon themself to stalk and harassed my business with multiple messages on my website and Facebook page commenting how horrible my website speed is, this kind of behavior is unacceptable. I’m the owner of the business and while it’s one of my employees that left the reviews I stand by he 100% and for the record, he uses Gt to test the speed and the app was causing the speed to be lowered and once it was deleted the speed scored increases. I’m filling a report with Shopify for harassment and stalking.
I hate to leave this review because this app is amazing with having everything in one but what a mess, so before I download this app I read some review about the app slowing down
their site, speed is very important for any website I did a speed test with google and my site was A+98 and after I downloaded this app I was shocked with my mouth open because my google speed drop to F-33 like what!!! and
that was after I receive about 30 emails from customer's about my site being slow, this is crazy for one app to do that much damage. I
have 20 apps on my store and never had a problem and google was telling me that this app was the reason for the lower score.
PLEASE FIX THIS because it is crazy.
Update
Technical Analysis: After removing Aitrillion, Please check google insights link given below; Your website score is still terrible 31 same as reported to us after installing Aitrillion (It means it's not the Aitrillion App Issue but the Theme of the website most probably or something else) - Seo this google insights - https://developers.google.com/speed/pagespeed/insights/?url=samiraboutique.com
Hence, it proves Aitrillion is not the causing site speed issue. Like you said it's an amazing app with all at one place (We really appreciate your acceptance about app abilitiy) &; also 1000's of Shopify sellers are using it successfully (See reviews of 100+ stores below. We humbly request you to please let us help you with your store speed issues (md@aitrillion.com) we can find the real issue on the website speed without installing our app. We believe it's a theme issue as Aitrillion is already removed by you & google score is still low to 31 as proved above.
We would love to help you with your store speed even if you have removed our app. Our support team has left you a voice message & you can reach me directly on md@aitrillion.com :) ! We are here to help our sellers & the community & trust out 5/5 other sellers review & 10+ years of experience, we can help in lot of ways.
This app is not free, nor is there a free plan. This is false advertising. Went to download this app and had to sign up for paid plan. If I wanted to sign up for a paid plan I would have clicked on others that actually the prices laid out.
Hi Ic-Ibuy Direct,
We do have a free plan and once you install the app, it will install in the free plan only. If you want to upgrade to a paid plan then it's optional.
Please let us know if you are facing any issues and we can also migrate you to the free plan, even if you have subscribed to a paid one.
Looking forward to assisting you with the same.
Thanks
Team AiTrillion
We are currently testing this app out and it seems great! This one of the best apps I've seen on the appstore so far.
Thank you for taking the time to leave us such a beautiful review. While Shopify places stars next to our business, you are our real star. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well & we are motivated to help you build your business. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.