評價 (471)

整體評分
4.7
各級評分數量
  • 83% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2021年2月26日

Only two days into using this, a steep learning curve but well documented, and the support has been very efficient and fast in both instances I requested help. I think this is excellent value for money and I look forward to seeing how these integrations help my Shopify store.

House Journey
澳洲
使用應用程式 大約1個月
AiTrillion 已回覆 2021年3月1日

Thank you so much for taking the time to write this review 🤩
Glad we could be of such help! 😄

2020年6月8日

ever since i have using this app it doing good .i have find lot of new customer thank you soomuch up

REAL BEST PRICES
南非
使用應用程式 大約1個月
AiTrillion 已回覆 2020年6月8日

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to making your Shopify Business A Success! One last thing, we wish to know what we can do better to make it a 5 star!

2021年4月30日

I was having a lot of issues with the app connecting to shopify. They were very helpful in assisting me and getting it to work! Friendly people helping me as well. I gave it a 3 because of the issues I've had and the fact that after support they are so pushy to get a review, I get almost daily emails about it. I'm only giving this review to stop those emails.

BelaBud
美國
使用應用程式 大約2個月
2020年9月9日

It completely messed up settings of my store. Confirmed by a Shopify expert, it just randomly changed formatting of my product descriptions. I wanted to use the app for email marketing. It is not optimized for mobile (in 2020?!), the quality of the pictures is absolutely terrible and the design was also pretty bad. Sorry for such a bad review, but these are my feelings and experience.

MadGoat.dk
丹麥
使用應用程式 大約1個月
編輯時間:2020年10月23日

They say the app is free for 90 days.... WRONG... No they will charge you 29 instantly, and with me, I complained about it and what did they do?? Charged me twice, like in the same week of using this. I mean it seems like a decent app, but you dont say its free for 90 days and then act like NO its not. They made it seem like they wanted you to try it for 90 days and get used to it. Well the support has been awful and this is the first 1 star review Ive ever left at shopify app store, but I am super disappointed and feel super ripped off. *** thanks for the lame response and NO you didnt give me a refund at all and you charged me twice..... How the hell are listing this app as FREE? Then you act like its no big deal that you charged me twice and act like you gave me a refund, where? How about two refunds for charging me twice and no I did not approve anything. Why the hell would I approve being charged 29 twice ? for something you guys make it seem is free for 90 days?

The Golfing Eagles
美國
使用應用程式 29天
AiTrillion 已回覆 2020年10月23日

We apologies for the confusion and we have already approved your full refund before you submitted the review. You where charged because you have approved it manually and still we have no issues on refunding it and we can migrate you on the free plan. Please let us know if you need any assistance and our team is happy to setup all features on your store.

Thanks

2022年1月25日

Great App Platform. Everything you need from the loyalty rewards program, review widgets, email marketing, push notification, chatbot, email template designer. The support team is AWESOME

Rookieverse
新加坡
使用應用程式 1天
AiTrillion 已回覆 2022年2月15日

Thank you so much for leaving us this amazing review 💖 We're happy to hear that you're enjoying the app!

2022年8月17日

This app has great potential but the support is non-existent. Out of 20+ tickets they may have responded to a few. The videos they have are great as an overview but there are still questions you'll need answered and you'll be lucky to get a reply. I even emailed them several times with this complaint and no answer.

mydiysupplies
美國
使用應用程式 28天
AiTrillion 已回覆 2022年8月17日

Hi there - Sorry to hear that you are facing issues with the ticket and I am checking this with the team.

You can also reach me directly at sachin@aitrillion.com and I am happy to work with you now.

2020年7月22日

Easy to use app little skills needed
Great app indeed you could do a lot off marketing using this app so I highly recommend that you use this app you won't regret not waste your time and is also cheap and has a free plan

Yochoice Ranger
瓜地洛普
使用應用程式 1天
2022年12月13日

The app is very user-friendly and the customer service is very patient with all the questions that I have been asking.

Aadya Bazaar
美國
使用應用程式 19天
AiTrillion 已回覆 2022年12月15日

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

2019年10月3日

i would say all in one app.chat bots,web push,email marketing,loyalty programme,review collector, sale predictor etc.its cheap compared to downloading many paid apps.

trendyfashpro
肯亞
使用應用程式 大約23小時
AiTrillion 已回覆 2020年4月23日

Thank you for the review. Team AiTrillion is humbled and grateful.