Overall rating
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
June 29, 2020

It's so nice of this app.it's powerful and helpful to us marketing and automatic 24/7It's so nice of this app.it's powerful and helpful to us marketing and automatic 24/7

Xcoser International Cosplay Costume Ltd.
United States
Time spent using app: Over 1 year
June 28, 2020

Probando la app, hasta ahora me parece excelente. Hace tantas cosas que no puede tener un mejor nombre. Un poco de gamificación para promover más interacción con tu página.

Time spent using app: About 1 month
June 27, 2020

I think this is very good but there are some things that do not work I think this is special for the theme but very good

United States
Time spent using app: 3 months
Edited February 24, 2021

So far so good. The support is great as well. The modules look nice and simple, and the setup is intuitive.
The support is awesome as well.

Art Prints by Dreamframer
United States
Time spent using app: 9 months
Edited April 6, 2021

I'm still testing and weighing the features against apps I was already using but so far, I've switched to their web push and loyalty features. I am now considering the email feature and switching my announcement bar needs b/c it would eliminate two apps for me. My chat and product reviews are already covered by apps that I really like but I may review at a later date. The 5 stars so far are for the features I have switched too, the ease of doing so, the extensive options for both the rewards and web push. I especially like all the reward earning options, tier options and the templates for the web push...those items alone made it an easy decision for me. The 5-stars are also for their support help. I contacted them with 2 issues/questions and came up with 2 more during our conversation since Preetam was so helpful and patient. I am going to seek out a roadmap or some type of updates on what's coming next. I'm hoping I will find some sort of mobile app option...I know that's a tall order but it would super helpful Otherwise, I hope this is the beginning of a great partnership! Thank you AiTrillion for a great app that covers so much and Preetam for your help! 11.27.2020 - Had a good experience with support again today...the day after Thanksgiving. I'm so glad they were there to offer help. We were able to resolve the issue that was mainly based on having duplicate sendgrip cname settings...issue resolved. Thanks again Preetam! Update 4.6.2021- I am now using the review app in addition to the web push and loyalty rewards app. I still really like this app. The number of features it has available and the cost over value make it a no-brainer for my shop. Customer service is very responsive and helpful as well. Give it a try if you haven't already!

That Chick Life™ Boutique
United States
Time spent using app: Almost 2 years
Edited September 4, 2020

This is such a wonderful app! Requested some assistance for email marketing and after 5 mins I was all set up. Plus it has so much features! Highly recommend.

Fats forward and I'm still using this app. It's absolutely amazing. It really helps getting started and growing your email and push notification marketing campaigns. Highly Recommend!!

SADI Store
South Africa
Time spent using app: 5 months
AiTrillion replied June 8, 2020

This review made our day! We are so grateful for your kind words. Thanks for sharing your 5 STAR review with us and the community. We are so grateful to you for the gesture.

Edited September 8, 2020

This app is fantastic an it has so many functionalities that you find on multiple individual apps. I love it and good work. The support is also fantastic as well. Definitely recommend

United States
Time spent using app: 4 months
AiTrillion replied June 8, 2020

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you.

Edited August 29, 2020

This is the Swiss Army knife of app, it has everything you could ask for. Really has helped us with marketing our site and getting good traffic. also have some great customer 24/7 service too.

BW Drum Shop
United Kingdom
Time spent using app: Almost 3 years
AiTrillion replied June 8, 2020

Our heart just keeps thanking you and thanking you! Thank you for your 5-star review. Words are not enough to express our thanks for the 5-star review. We will always be grateful to you for making our day special today.

December 9, 2019

Amazing customer service from AiTrillion app they set me up instantly and answered all my questions, as well as their service leading me to increased sales, HIGHLY RECOMMEND

The Commoners Goods
United States
Time spent using app: 4 months
AiTrillion replied April 23, 2020

Thank you for the review. Team AiTrillion is humbled and grateful.

Edited December 12, 2019

App didn't work out for us but the customer service to take care of that was fantastic! Keep up the hard work and I hope it helps out others in the future.

Hometown Hoodies
United States
Time spent using app: About 1 month
AiTrillion replied November 29, 2019

Hi Tom - Your app charges are correct based on our pricing plan. Still, we went ahead and approved a refund of your charges as you have not used the app. Let us know if you have any queries and our team is available anytime to help you and set up the app with all the features.