Reviews (498)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that boost business operations and customer engagement. Key benefits include enhanced conversion rates and sales through an easy-to-set-up loyalty program and effective retention strategies. The app integrates loyalty programs, email marketing, product reviews, and affiliate modules seamlessly with Shopify. Merchants appreciate the intuitive interface and the consolidation of multiple marketing tools into one platform, simplifying management. The app is also praised for its reliable performance and exceptional customer support, with staff members like Reena, Hritik, and Ankit noted for their responsiveness and helpfulness.

September 14, 2020

I love this app I’m very much so a beginner at this so this app makes it a lot easier for me to interact with my customers

EpicDreamz
United States
4 months using the app
December 14, 2021

Preetam was fabulous in helping me sort my needs out.. there are so many things to get done. I could not have done it without preetam help.

The Caffeine Experience
Singapore
4 months using the app
AiTrillion replied January 13, 2022

Thank you so much for your lovely review! 💖
We're so glad to hear that you're loving our app :)

Edited November 18, 2019

This app has the most solid features of any marketing app I've ever used. Support is top-notch. Don't pass this one up :)

Every time I have needed support they respond within an hour and often time they will offer to configure portions of the system I'm stuck on.

TEKPROELITE
United States
4 months using the app
AiTrillion replied April 23, 2020

Thank you for the review. Team AiTrillion is humbled and grateful.

August 25, 2020

This app does it all, one stop shop for all your loyalty, email marketing and push notification needs. Great and fast support!

Beyond Full Spectrum
United States
4 months using the app
February 24, 2022

Honestly, has been one of the best apps, Ive used on Shopify. Love that I'am able to speak with someone and get so much support with setting up the backend of my business and for the price, its just worth it! Really amazing app, and I love that you can do everything all in one place.

LACE PASTE
United States
4 months using the app
AiTrillion replied February 24, 2022

Thank you so much for taking the time to leave us this review and for sharing your experience 😍

September 19, 2023

Very happy that I've dowloaded this app to improve my customer engagement and traffic. Shivanshu has been so helpful and is very knowledgable with providing all the details and information I needed to feel comfortable and ready to set up AI Trillion on my store. I would definitely recommend this app for anyone who's looking to grow their store x10. Thank you Shivanshu! :)

Cozy Little Mama
United States
4 months using the app
September 18, 2023

Helpful customer support for setting up and understanding the App, looking forward to long association.

Med Togs Healthcare Apparels
India
4 months using the app
AiTrillion replied September 27, 2023

Thank you for your kind words! We're thrilled to have been of assistance. We're here for you every step of the way, and we look forward to a long and successful partnership. 🌟🤝

August 10, 2023

Great Support, did demo same time. Demo was helpful and answered all questions. Look forward to using this app for divinitycollection.com.au

Divinity Collection
Australia
4 months using the app
AiTrillion replied August 11, 2023

Delighted to hear you had a great demo experience! 😊 Excited to have divinitycollection.com.au benefit from our app. Feel free to reach out if you need anything! 🚀

January 16, 2021

Been a huge help Preetam's customer service is great when setting up my shop I spoke to him everyday for at least a week and gave me as much help as I needed.

CraftCentralCompany
United States
4 months using the app
August 28, 2020

Testing the app at the moment. 5 Stars to the prompt Customer support. Nice interface for loyalty points function. Learning the functions at the moment.

WRAPDRIVE
Australia
4 months using the app