Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multifunctional marketing capabilities, including automated email and SMS campaigns, and a loyalty program that enhances customer retention. The analytics feature is valued for providing insights into customer behavior. The customer support team, particularly Reena, Rishav, and Namit, are commended for their prompt and helpful service. Some merchants have noted occasional slow performance, but consider the pricing to be good value compared to similar apps.

October 26, 2023

We are currently testing the service and will use it in the future! All the functions work, the support is amazing! I recommend using them.

ÉLAN
Poland
2 days using the app
AiTrillion replied October 31, 2023

Thank you for your positive review! 😊 We're glad to hear that you're satisfied with our service and support. We look forward to serving you in the future.

February 5, 2024

I recommend this APP to anyone looking for a versatile app that can do anything, but to top it up, they offer the best customer service you can find. I love these guys—best of the best.

MIB GLOBAL
Canada
AiTrillion replied February 7, 2024

Thank you for your enthusiastic recommendation! We're thrilled to hear that you find our app versatile and our customer service exceptional. If you need any further assistance, feel free to reach out anytime.

July 24, 2023

AI Trillion has a very comprehensive set of marketing tools that will really help you grow your business. Their customer support, especially from Rishav and Namit has been absolutely fantastic. I highly recommend the app and the team supporting it.

CleanWorld
Canada
Over 2 years using the app
AiTrillion replied July 29, 2023

Thank you for the amazing review! 🌟 We're delighted to hear that AiTrillion's marketing tools have been instrumental in helping your business grow.

💼 Our team, especially Rishav and Namit, is thrilled to have provided you with fantastic customer support. 👏 Your recommendation means a lot to us! 😊 If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to support your success every step of the way! 🚀✨

October 26, 2023

Sachin and his team are amazing!

Brooklyn Jewelers
United States
About 3 years using the app
AiTrillion replied October 31, 2023

Thanks for the review!

March 19, 2024

We have a membership based community and having AiTrillion connected with Shopify let us have different visibility and exclusive offers and pages to our members.
We love it!

Mussa
Spain
September 1, 2023

Amazing platform! We set up our loyalty program, email, and pop-ups very easily. They also have the best support team, are always available, and able to jump on Zoom calls when necessary. I am looking forward to using this platform to keep growing my business.

MudadMD Skincare
United States
About 1 month using the app
AiTrillion replied September 2, 2023

🌟 Thank you for the fantastic feedback! We're thrilled you found our platform easy to set up and that our support team has been there for you. 💪✨ We're excited to be part of your business growth journey. Keep thriving with AiTrillion! 🚀

September 14, 2023

Reena information and assistance with installing apps have been invaluable. Their guidance made the installation process smooth and hassle-free, and I truly appreciate the convenience they provide. AiT is definitely a valuable resource for anyone looking for tech-related help. Keep up the great work!

Mi Salon Online
United States
15 days using the app
AiTrillion replied September 27, 2023

Reena's help was invaluable for a smooth installation. AiTrillion is your go-to resource for tech-related assistance. Thanks for your feedback! 🌟🚀

August 25, 2023

Reena was the absolute BEST! She took extra time to make sure that I understood every feature on the website and made it fun in the process! ;)

Monkeeroos
United States
5 months using the app
AiTrillion replied August 26, 2023

We're thrilled to hear that you had such a fantastic experience! Our team always aims to go above and beyond to ensure that you understand every aspect of the AiTrillion.🌟

September 7, 2023

AITrillion is an amazing app to channelize the store for optimum conversion. Pretty much all necessary apps/features are already inbuilt in this and that makes it unique, eliminating the need to use other 3rd party apps. Code is not bulky and it works on the fly. Great !!!

Danodia Foods
India
About 1 month using the app
AiTrillion replied September 14, 2023

We appreciate your fantastic feedback! It's wonderful to hear that AiTrillion's all-in-one approach has made your e-commerce journey smoother. We're dedicated to providing a seamless experience with efficient code and comprehensive features. If you ever have more to share or need assistance, feel free to reach out. Your success is our priority! 🚀🌟

July 19, 2023

Ai Trillion is a great app with so many different features that will benefit your user experience and e-commerce business. Their support staff especially Namit, has been incredibly helpful and always there to give advice as and when needed. Highly recommended, and we look forward to developing further with the app on our Shopify Store.

MyVQ
United Kingdom
5 months using the app
AiTrillion replied July 21, 2023

Delighted by your review! 🌟 Thanks for loving AiTrillion's features & support. We're excited to grow with your Shopify Store! 🛍️