Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multifunctional marketing capabilities, including automated email and SMS campaigns, and a loyalty program that enhances customer retention. The analytics feature is valued for providing insights into customer behavior. The customer support team, particularly Reena, Rishav, and Namit, are commended for their prompt and helpful service. Some merchants have noted occasional slow performance, but consider the pricing to be good value compared to similar apps.

October 2, 2023

Great support and marketing tools

Jangra Sphere
India
About 2 months using the app
July 3, 2023

They are very helpful and easy to work with! Always willing to problem solve and troubleshoot. Very easy to connect with as well. Highly recommend

Well-Dressed
United States
Over 1 year using the app
AiTrillion replied July 4, 2023

🌟 Thank you for the amazing review on Aitrillion! We're thrilled to hear that you found us helpful, easy to work with, and great at problem-solving. 🤝💡 Connecting with you has been a breeze! We truly appreciate your recommendation and will continue striving for excellence in serving you.

If you need any further assistance, don't hesitate to reach out. We're here for you! 💪

August 25, 2023

The Team is really helpful, they setup everything for me , great app. please consider this app for all in one use for email marketing, Sms marketing & loyalty rewards all in one .

Tishya Jewelz
India
30 days using the app
AiTrillion replied August 26, 2023

It's wonderful to hear that you found the team at Aitrillion to be so helpful in setting everything up for you! 🙌🌟 We're thrilled that you're enjoying the app. Your suggestion about its potential as an all-in-one solution for email marketing, SMS marketing, and loyalty rewards is greatly appreciated! Thank you for sharing your positive experience. 🎉

August 10, 2023

Great Support, did demo same time. Demo was helpful and answered all questions. Look forward to using this app for divinitycollection.com.au

Divinity Collection
Australia
4 months using the app
AiTrillion replied August 11, 2023

Delighted to hear you had a great demo experience! 😊 Excited to have divinitycollection.com.au benefit from our app. Feel free to reach out if you need anything! 🚀

Edited September 16, 2023

Good Support and helpful. She is helping me throughout the process Of setting my DNS. It is also a great app to add to the shop.

Candy Candle Scent
Portugal
29 days using the app
AiTrillion replied September 27, 2023

Thank you for your positive feedback! We're delighted to hear our support team has been helpful in setting up your DNS. If you ever need further assistance, feel free to reach out. Here's to your continued success with us! 🌟🛍️

June 29, 2023

Fantastic app with so many features. I was able to remove 4 apps and have just this one, cutting costs by half and it's fantastic. The support and service from staff is superb and impeccably fast. Super happy with the app so far.

Melt my Heart
New Zealand
29 days using the app
AiTrillion replied July 4, 2023

💖 Thank you for the fantastic review on Aitrillion! We're thrilled that you find our app fantastic and cost-effective. Our support is superb and fast, and we're here to help you every step of the way. 🤝😊

September 5, 2023

Every time I have a problem they respond very quick and kindly. I realy love the service they are giving. This is the best app for my shop

Ningen's Shop
Spain
About 1 month using the app
AiTrillion replied September 6, 2023

🙌 Thrilled to help! We're here for you, making your shop shine. Thanks for choosing us! 🚀💖 #CustomerLove #ShopifySuccess

August 9, 2023

Reena was very helpful and patient wit me. We got everything done that was needed for this session I am very impressed with the wonderful service. Thank you!

Pure Dust
Australia
2 months using the app
AiTrillion replied August 11, 2023

We're delighted to hear about your positive experience! Our team is committed to providing helpful and patient assistance to ensure all your needs are met. If you require further support in the future, please don't hesitate to reach out. Thank you for choosing us! 🌟🙌

August 10, 2023

Still in the testing phase and working on getting everything set up and customized, but so far, this app seems to be great. Rishav and his team have been absolutely phenomenal with the level of technical support and customer service they provide! I'm not a tech-savvy person, but they have been so patient, kind, and understanding, and have been great at understanding my needs to have things set up like I want. AiTrillion is a great app that is backed by an amazing team for technical and customer support!

Sweet Surrender
United States
9 days using the app
AiTrillion replied August 17, 2023

Thanks for your feedback! 🌟 We're thrilled that AiTrillion is proving helpful during your testing phase. Our team is dedicated to providing top-notch technical support and customer service. We're here for you as you customize the app to your preferences. Your kind words mean a lot to us! 🙌

September 1, 2023

Excellent support, easy to understand and very helpful.

The Naked Bike
Australia
5 months using the app
AiTrillion replied September 2, 2023

🙌 Thank you for the kind words! We're here to make your experience seamless and your success a priority. If you have any more questions, feel free to reach out anytime. 🌟🛍️ #CustomerFirst