Aiva: AI Inbox Assistant

One AI-powered inbox for all customer messages. Respond faster using your store's context.

Running a Shopify store means handling customer messages from email, chat, and social media. Switching between apps wastes time and important inquiries get missed. Aiva solves this by unifying all your communications in one AI-powered inbox. It leverages your store data—orders, products, and customers—to draft personalized responses instantly. Messages are automatically classified by priority so you focus on what matters most. Spend less time managing messages, more time growing your business.

• All customer messages from email, Slack, and social channels appear in one place
• Generate personalized response drafts instantly with optional auto-send
• Action items mentioned in messages become tasks automatically