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Love this app! I'm really trying to gain a better social media following and this app seems to be pretty helpful.
User-friendly and perfect for beginners. Recommended to anyone who has a Shopify store. Happy new year!.
Holy crap! This is the best tool EVER! I have seen quite an uptick in engagement! Users are beginning to stay longer and browse more!
Thank you!
Seems to work great so far, and the builder is very well designed. Customer support was really quick when it wasn't working intially! Thanks for a great free product. Highly recommend.
Perfect app !!! I am looking for app like this for a long time. It's perfect for people that want to boost subscribers lists.
Great App and fantastic and friendly support! The agent was extremely helpful and patient with me as I asked number of questions. Thank you!
This was a super easy and customizable pop up app - the live support chat was really quick and helpful and friendly, to the point that I suggested an addition to the interface just to clarify the image upload limit, and they had added it before I was done building my pop up. I'm very impressed.
I haven't been able to really use this app yet, but I am disappointed that it doesn't work on mobile yet.
Hi there, thanks for the review.
Just to clarify, any campaigns created by Aiva work seamlessly across both desktop and mobile devices, however the dashboard and campaign creation process is limited to desktop. We hope to enhance this in the coming weeks.
Please reach out on live chat or email support@aivalabs.com with any questions!
This is the only real popup solution for shopify. Absolute MUST. Excellent, responsive, working as expected. Simply great i love how its worck
1. I did create a pop-up (campaign as they call it). Saved. Published and then on my website was visible only the template!!!
First contact with customer service: no reply just an email with the chat transcription.
2. New try. Create a new pop-up. Saved. Did't saved the changes.
3. Again. Saved and Published. Not visible on the website. Contacted the customer service. No reply, email with chat transcription!!
4. I discover that the pop up that was not visible on the desktop version of my website, was visible as template (so without changes and without meaning) on the mobile version!!!
Should I repeat that I wrote to the customer service and the only answer was an email with the chat transcription?
App deleted.
I hope you have better luck.
Hi there, thanks for your review.
We are very sorry to see you had a negative experience with Aiva. We looked at your profile and noticed a few factors that might be causing the issues you were facing:
- Your homepage URL was blacklisted
- Mobile version of the campaign was turned off
- Advanced builder was accessed but there was no syncing of any design changes across devices
We would be thrilled to help you resolve all your problems if you give Aiva another chance. We always like to get back to users who reach out as soon as possible but we typically ask for up to 24 hours to respond to an issue.
All the best.