Overall rating Based on 204 reviews
customer support is very bad, thay take more than 5 days to solve one issue with cooldown timer and doesn't solved yet
Tried using it for several weeks. The MAJOR issue is that the pop up windows are malfunctioning: They often do not close upon clicking the "X" button to close it. This is not something only we noticed internally, but customers contacted us to report the issue. Our web sales plummeted during the time it was up.
Installed the app, started creating, first looking at an empty screen.....finally OOPS, this is only working on Google Chrome. Pity
Thanks for your candid feedback. We packed a lot of cutting-edge features into the Aiva builder and Chrome delivers the optimal campaign creation experience. All pop-ups display perfectly across all browsers and devices. We hope to release cross-browser for the builder compatibility very soon.
It could potentially be a really good app but there seems to be bugs that cause major problems and without the ability to switch the app off until the problems can be resolved we sadly had to uninstall (still waiting for Aiva to sort this so might have to use a different app)
Oh no, we apologize for your experience.
You can deactivate the campaign directly from your dashboard.
We’d be happy to help with the button problem you were previously facing, but would need you to reinstall the app so we can diagnose the issue.
Thank you for your patience!