Ako Loyalty Retargeting CRM

Ako Loyalty Retargeting CRM

Reseñas (213)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 83% de las calificaciones son de 5 estrellas
  • El 9% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
10 de junio de 2021

Unfortunately this app has declined dramatically in quality. I had it in 3 stores. Now is almost useless (I just keep it in one site and I’m planning to killing it in 2 weeks). Support is terrible, they never where able to fix the problems, answers where 3-4 days for a funny pointless email. if you install the app in a new store you will find that doesn’t work. Why pay such a high fee when you ...

Amigui
Ecuador
Más de 2 años usando la aplicación
30 de agosto de 2020

Hi! I'm so angry!!! I spent ca. $500 with this app and I haven't buyers!!!!!!! This app work very bad!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Regina's Desire Swimwear
Estados Unidos
Más de 1 año usando la aplicación
Akohub respondió 30 de agosto de 2020

Thanks for your feedback, Regina. We're sorry for hearing it. We have further looked into your retargeting campaign and found that your daily budget was set a bit too high. ...

20 de junio de 2018

Scam. Attributed over $250 sales to retargetting on Monday. I didn't have one sale all day. More than likely pocketing the supposed ad spend. Do not recommend.

Shop Lfb
Estados Unidos
Más de 1 año usando la aplicación
Fecha de modificación: 12 de enero de 2022

Please!!!! somebody from this app reply!!!!!!!!!!!!!!!!!!! I need help! worst client service EVER. Please I need you to stop running adds. I have uninstall this app a long ago and campings are still running and charges keep going. Please HELPPPPP!!!!!

Ohmamá Ropa de Maternidad
Colombia
Más de 1 año usando la aplicación
Akohub respondió 2 de septiembre de 2020

Thank you for your review. We're sorry for replying late. Your retargeting campaigns were running pretty great in the first few days! To keep the conversions going, you can ...

18 de noviembre de 2022

No customer service. They simply do not answer chat or emails even if it is urgent. No feed update, meaning the products advertised are old.
Stay away!

Digiplanet
Portugal
9 meses usando la aplicación
Akohub respondió 18 de noviembre de 2022

Hi Guilherme, thank you for your review.

We have checked that your product catalog feed are active and sent the product catalog link via email 2 days ago. In the page we ...

10 de septiembre de 2023

Since there is a bug and you dont dare answering to emails (sent 10 days ago btw), here is my one star review to receive the support I actually need :).

Artistika
Estados Unidos
2 meses usando la aplicación
23 de octubre de 2019

After setting up a campaign, based on the basic carousel style suggested by the app, Facebook disabled our ad account so now we can't run any ads through this app or directly through FB. I have reached out to FB with no response yet, approaching 24 hrs. Frustrating to say the least. Obviously, I cannot recommend this app.

Seriously FAB®
Estados Unidos
16 días usando la aplicación
Akohub respondió 24 de octubre de 2019

[Update] Your Facebook ad account has been reactivated by Facebook team on Oct. 25 successfully. We also appreciate your feedback! Showing the tips about Facebook ad policy ...

25 de junio de 2019

Installed on Friday, had an issue connecting my Facebook Ads account. I messaged support on Friday. It's now Tuesday and I've not heard back. In this day and age, I expect much quicker customer service. The app may well work well, but based solely on the lack of customer support, I have to give 1 star.

Nostalgia Cases
Reino Unido
4 días usando la aplicación
Akohub respondió 29 de junio de 2019

We're sorry for replying late. Like we mentioned in the email, there's a technical issue from Facebook system when connecting Facebook accounts. We are now actively ...

Fecha de modificación: 10 de febrero de 2021

I gave this app a go for a few days and got zero return and only two add to carts. I followed the recommendations and did what the app asked. After the first 36 hours I reached out to customer service to ask if there is a way for me to optimize within the app. Days later they still have not responded. Who knows if they ever will. This is especially infuriating since they advertise a 1 on 1 ...

Tokyo Dreams
Estados Unidos
3 días usando la aplicación
Akohub respondió 11 de febrero de 2021

Thank you for your review, Ian! We're sorry for the delayed responses due to a technical issue in our support system. We've checked your campaigns. You have Prospect ...