Ako Loyalty Retargeting CRM
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Customer service has helped me a lot! The social login function is actually free to use! 客服服務非常快速，社交登入功能可免費使用，真的太棒了！
Please!!!! somebody from this app reply!!!!!!!!!!!!!!!!!!! I need help! worst client service EVER. Please I need you to stop running adds. I have uninstall this app a long ago and campings are still running and charges keep going. Please HELPPPPP!!!!!
Thank you for your review. We're sorry for replying late. Your retargeting campaigns were running pretty great in the first few days! To keep the conversions going, you can create a traffic campaign for reaching more prospects at the same time!
For the payment, if you reinstall the app, you'll select a new plan. However, the new Shopify application charge will replace the existing/previous one, so you won't be charged by the system twice during the same period. Please let us know if you have any further questions. I'm here to help! :)
The app is easy to understand. I can see my campaign results and know how my customers interacts with my instagram post.
EXTREMELY easy to setup and launch first campaign. Cannot wait to see the results! Also, one of the only retargeting apps on Shopify i have found that does Instagram retargeting which is huge in my book!
技術服務很全面也專業（艱深），當遇到操作問題時，能遇到友善且聰明的PM真的很幸運！
Akohub has designed the membership system's features perfectly and continues to strengthen its focus on localization applications!
Whenever I raise an issue, they proactively resolve it and consistently track my subsequent status.
Especially Joanne Chai, she is the best service I have ever encountered in my life! Always actively helping me solve problems, not only limited to the services they provide but also assisting me in resolving issues encountered when using Shopify again.
Whether you are a Taiwanese business or not, I highly recommend using Akohub's services!
Super easy to install. The technical support reached out giving us great suggestions. We are super excited. Thank you!
I contacted the support team regarding my issue that not able to publish ads. Support team seen my message and not reply me.
No customer service. They simply do not answer chat or emails even if it is urgent. No feed update, meaning the products advertised are old.
Stay away!
Hi Guilherme, thank you for your review.
We have checked that your product catalog feed are active and sent the product catalog link via email 2 days ago. In the page we provided, you can see that your products are live and updated from Shopify to Facebook on a daily basis. Please let me know if there's any additional information that I can help you with! Thanks.
Easy to use and I've been seeing great results. The app generated around 71 purchases within 2 months, which equals to about 2k in sales which I would have missed out on!
Also, their support team is great. If you have any issues with the FB business manager or the app itself, they'll help you solve the issue.
If you have a decent amount of traffic coming into your site, then this is a must get.