Omtaler (179)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 80 % av vurderingene er 5 stjerner
  • 11 % av vurderingene er 4 stjerner
  • 3 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
12. september 2023

Akohub has designed the membership system's features perfectly and continues to strengthen its focus on localization applications!
Whenever I raise an issue, they proactively resolve it and consistently track my subsequent status.
Especially Joanne Chai, she is the best service I have ever encountered in my life! Always actively helping me solve problems, not only limited to the services they provide but also assisting me in resolving issues encountered when using Shopify again.
Whether you are a Taiwanese business or not, I highly recommend using Akohub's services!

ButterCup Accessory奶油杯銀飾
Taiwan
10 måneder bruker appen
28. august 2023

We have recently started using the Ako Marketing Retargeting Ads app for a month and have been very satisfied so far. I want to especially thank Joanne from their customer service team for her tremendous help and support.

As a new brand in the local market, we faced many challenges with logistics and marketing on the Shopify platform. Joanne was very empathetic and patient in addressing our difficulties. She thoroughly explained how to use the AKO system and features.

There were some functionalities on AKO that we didn't know how to utilize fully. Joanne always assisted us with processing and communication. She also comprehensively helped us with setting up and resolving operational issues. I highly recommend this app and consulting Joanne if you need to leverage similar platforms and capabilities - she will undoubtedly be the best person to help you.

Joanne is an extremely caring and responsible consultant. Without her assistance, we would have encountered many obstacles and not known how to solve them. She is truly the most compassionate person we have worked with so far and genuinely understands users' needs.

Joanne professionally and patiently helped us tackle all the problems we faced and always responded to us in the shortest time. I sincerely appreciate all her hard work and recommend her to anyone needing assistance!

益生菌專家 - 澳洲 Life-Space
Taiwan
Rundt 1 måned bruker appen
25. juli 2023

Really thank you Kelly for your help, we are a start-up brand
For the logistics and marketing problems encountered on the shopify e-commerce system, she was very enthusiastic and gave us detailed assistance and explanations
AKO's system operation has some places that we don't know how to use, and it helps us deal with and communicate very well
And also very complete help to our official website erection and how to use the operational problems,
If you need to use related systems or functions, I highly recommend AKO's system, and asking her for help will definitely be the best and only person
Kelly is a very caring and responsible consultant,
Without her help, we should encounter many difficulties and problems and don't know how to solve them
She is really the most caring person we have met so far and will truly understand the needs of users
Professional and patient to help us deal with all the problems we encountered, and will reply us in the shortest time
I feel that she is not just an ordinary customer service agent. To be honest, I even want to hire her to our company. I really appreciate her hard work in helping us and recommend it to everyone in need! !

ALTI
Taiwan
22 dager bruker appen
10. september 2023

Since there is a bug and you dont dare answering to emails (sent 10 days ago btw), here is my one star review to receive the support I actually need :).

Artistika
USA
2 måneder bruker appen
5. oktober 2023

Very useful app. If you encounter problems with the settings, the customer service will be very patient and provide assistance. I sincerely recommend it to everyone.

CUPETIT 卡柏蒂精品甜點
Taiwan
4 måneder bruker appen
Redigert 4. september 2023

Really nice costumer support once yo talk with them :)
Ray had help me a lot

Wrenlee
Hongkong SAR Kina
27 dager bruker appen
22. januar 2024

技術服務很全面也專業(艱深),當遇到操作問題時,能遇到友善且聰明的PM真的很幸運!

MoldGoGo
Taiwan
9 måneder bruker appen
7. juli 2023

'm grateful to Kelly for her invaluable help and for introducing the social login feature, which has greatly enhanced the convenience and richness of my store!!!!!

搞裡頭Gaoztou
Taiwan
16 dager bruker appen
20. februar 2018

Excellent service, Great product

Belagems
Storbritannia
Over 4 år bruker appen
27. august 2018

This was easy to install and pretty intuitive after the included conference call answered all my questions. I can't say how effective it will be, but I've had a lot of difficulty trying to run my retargeting campaigns myself, so I'll be really excited if these are effective. It sure beats spending my limited time carefully managing my campaigns myself.

Boutique Academia
USA
Over 3 år bruker appen