评论 (184)

整体评分
4.8
每个评分等级的数量
  • 81% 的评分是 5 星
  • 10% 的评分是 4 星
  • 3% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
2024年6月19日

客服耐心接應 感激不盡

We are
香港特别行政区
28天 人在使用应用
2023年8月27日

I had an amazing experience with Ako's service. The staff was incredibly professional and their attitude was exceptional. They went above and beyond to cater to my needs and were always ready to assist.
Especially Joanne's help.
Not only explained the functions of the app twice for me in detail.When I was too busy to set up the membership system, she also kindly assisted me in sorting out the content settings of the membership system and helping me complete the initial settings.I am really grateful for her ability to let me can quickly start using the membership system and other functions.She was always there to help me with any issues I had after starting to use the app.
After having the membership function, it has successfully attracted many old customers to come back to the website.I highly recommend their service for their outstanding professionalism and exceptional customer care.

SMOOSY
台湾
4个月 人在使用应用
2024年6月19日

謝謝Maggie快速又有力的支援!提問的全都解決了!最適合台灣使用的社群登入app!

Oda.
台湾
2天 人在使用应用
2023年9月12日

Akohub has designed the membership system's features perfectly and continues to strengthen its focus on localization applications!
Whenever I raise an issue, they proactively resolve it and consistently track my subsequent status.
Especially Joanne Chai, she is the best service I have ever encountered in my life! Always actively helping me solve problems, not only limited to the services they provide but also assisting me in resolving issues encountered when using Shopify again.
Whether you are a Taiwanese business or not, I highly recommend using Akohub's services!

ButterCup Accessory奶油杯銀飾
台湾
10个月 人在使用应用
2023年8月28日

We have recently started using the Ako Marketing Retargeting Ads app for a month and have been very satisfied so far. I want to especially thank Joanne from their customer service team for her tremendous help and support.

As a new brand in the local market, we faced many challenges with logistics and marketing on the Shopify platform. Joanne was very empathetic and patient in addressing our difficulties. She thoroughly explained how to use the AKO system and features.

There were some functionalities on AKO that we didn't know how to utilize fully. Joanne always assisted us with processing and communication. She also comprehensively helped us with setting up and resolving operational issues. I highly recommend this app and consulting Joanne if you need to leverage similar platforms and capabilities - she will undoubtedly be the best person to help you.

Joanne is an extremely caring and responsible consultant. Without her assistance, we would have encountered many obstacles and not known how to solve them. She is truly the most compassionate person we have worked with so far and genuinely understands users' needs.

Joanne professionally and patiently helped us tackle all the problems we faced and always responded to us in the shortest time. I sincerely appreciate all her hard work and recommend her to anyone needing assistance!

益生菌專家 - 澳洲 Life-Space
台湾
大约1个月 人在使用应用
2023年7月25日

Really thank you Kelly for your help, we are a start-up brand
For the logistics and marketing problems encountered on the shopify e-commerce system, she was very enthusiastic and gave us detailed assistance and explanations
AKO's system operation has some places that we don't know how to use, and it helps us deal with and communicate very well
And also very complete help to our official website erection and how to use the operational problems,
If you need to use related systems or functions, I highly recommend AKO's system, and asking her for help will definitely be the best and only person
Kelly is a very caring and responsible consultant,
Without her help, we should encounter many difficulties and problems and don't know how to solve them
She is really the most caring person we have met so far and will truly understand the needs of users
Professional and patient to help us deal with all the problems we encountered, and will reply us in the shortest time
I feel that she is not just an ordinary customer service agent. To be honest, I even want to hire her to our company. I really appreciate her hard work in helping us and recommend it to everyone in need! !

ALTI
台湾
22天 人在使用应用
2024年6月20日

使用了多款相關的App後,還是最推薦 Ako Loyalty Retargeting CRM!
集結了社群登入以及會員積分,功能相當豐富也容易設定!
最重要的是,Joanne提供了非常優秀的客戶服務!非常積極的協助客戶解決所遇到的問題。

貓菓子 MAO KUE TSI
台湾
6个月 人在使用应用
2023年10月5日

Very useful app. If you encounter problems with the settings, the customer service will be very patient and provide assistance. I sincerely recommend it to everyone.

CUPETIT 卡柏蒂精品甜點
台湾
4个月 人在使用应用
编辑时间:2023年9月4日

Really nice costumer support once yo talk with them :)
Ray had help me a lot

Wrenlee
香港特别行政区
27天 人在使用应用
2024年1月22日

技術服務很全面也專業(艱深),當遇到操作問題時,能遇到友善且聰明的PM真的很幸運!

MoldGoGo
台湾
9个月 人在使用应用