Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effectiveness in retargeting returning customers and boosting sales. They value its easy-to-use interface, simple setup, and cost-effectiveness. Features like syncing product collections to Facebook and Instagram automation are highly praised. The customer service, particularly from Joanne and Kelly, is commended for its professionalism and readiness. The app's 1-on-1 consulting sessions and clear instructions are also beneficial to merchants.

July 7, 2023

'm grateful to Kelly for her invaluable help and for introducing the social login feature, which has greatly enhanced the convenience and richness of my store!!!!!

搞裡頭Gaoztou
Taiwan
16 days using the app
June 15, 2023

I had an amazing experience with their service. The staff was incredibly professional and their attitude was exceptional. They went above and beyond to cater to my needs and were always ready to assist. I highly recommend their service for their outstanding professionalism and exceptional customer care.

VIS-A-VIS
Taiwan
43 minutes using the app
February 20, 2018

Excellent service, Great product

Belagems
United Kingdom
Over 4 years using the app
June 25, 2018

We have been using this app for several months. It's very easy to install and set up and they keep updating some great features. We actually had a lot of sales from this app every week. highly recommended.

Umade Cc
Taiwan
Almost 4 years using the app
August 27, 2018

This was easy to install and pretty intuitive after the included conference call answered all my questions. I can't say how effective it will be, but I've had a lot of difficulty trying to run my retargeting campaigns myself, so I'll be really excited if these are effective. It sure beats spending my limited time carefully managing my campaigns myself.

Boutique Academia
United States
Over 3 years using the app
Edited July 8, 2020

Works wonders. Great support and highly effective marketing tool. It took a little over a week to start seeing results. Highly recommended.

TUKUTUKUM
Türkiye
Over 2 years using the app
Akohub replied June 22, 2020

[Update]
Good news! Your Facebook ad account has been reactivated by the Facebook team. Now you're able to manage your existing ads or create new retargeting campaigns in our app. Please let me know if you need any help from us!

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Thanks for your feedback. We have checked your account and noticed that your ad account was disabled by Facebook since there's a policy violation issue regarding your ad content from your products or website. However, sometimes the ad system may detect it incorrectly. We've contacted the Facebook team for your case and will keep you posted about the issue!

November 23, 2018

awesome app that makes my facebook ads easy as a dream! I really did not have a long background in ads before finding Ako's app but i made a ton of sales with both facebook and instagram ads by just using their service!

Rawnice
Sweden
Over 2 years using the app
Edited September 12, 2018

Super easy to install and much cheaper than shoelace and snappic... so far so good! Will update in a few weeks once it starts working

therawstore
Australia
Over 2 years using the app
February 6, 2018

So easy to install, great for the technically challenged -- retargeting made easy! We are just getting going, very keen to see the results.

Objae1
United States
Almost 2 years using the app
July 29, 2018

very easy to use, just set up my first campaign, we should see the results soon.

Haakaa Taiwan
New Zealand
Over 1 year using the app