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Absolutely incredible customer support! I rebuilt our homepage on Replo. Throughout the process, I would send looms to customer support on getting the scaling / dimensions right (I'm not a developer or web designer) and they would send back 5 minute+ looms showing me how to do everything.
Special shoutout Shahar Yar - absolute legend. It's like a having a developer on your team
its been a Month iam using Replo , and everybody knows how bad shopify's in build theme editor is it sucks , so first i also faced issue in how i can create store as there were very less video on YT so , with the help of the team of replo they helped so greatly solved everything and replied very fast so that is the best thing they value there customer the way they handle its so good , lets see what more things we see in future peace
The replo app and service is surreal, started working with a guy that was leaving in 5 minutes, 10 minutes after i had a replacement with other guy, he sent me a loom link solving all my problems and concerns, detailed to me. Meanwhile other softwares have useless customer support that doesn't understand their product, replo employees do. Had a call this week with their team, intuitive and easy to learn thank to the team and its support. Is surreal that a start up this young delivers such a great service, i never had anything similar.
Worst scam ever we waste time for nothing they rob people with these prices for a simple import from figma to Shopify they want 100$ a month.
Completly bad and I would never recommend something like that!!!
Hey Daniel, Noah here from Replo. Sorry to hear you didn't have a good experience here. Our pricing is always available on https://replo.app - there are always cheaper alternatives available if you're just trying to get a simple page up, I'd probably check out other Shopify pagebuilders in the app store if you're looking for alternatives. You can of course always have the page custom coded outside of Replo, which won't need a monthly fee to publish - https://replo.app/experts has a directory of developers who can help, and https://replo.app/community is our community slack which has a channel you can ask for developer help in as well.
I saw that you opened a support ticket and the team explained the pricing, and that our head of success Steve started an email to try to see if we could work out a trial or something like that. Hoping we can win back your support in the future.
Replo has been making moves and taking names. Really great product and helpful customer service. Highly recommend.
they gave me my money back after my opinion, after the created landing page didn't work.
Hey folks, Noah here from Replo. I see that you reached out via our customer support this morning and we were able to refund all charges that you ever paid for Replo. Since your billing was through Shopify, you can always uninstall the Replo app to prevent any charges of any kind. I've gone ahead and made sure that your subscription for EarwaxCleanerTool is fully cancelled and refunded.
Sorry you didn't get the experience you expected here, I'm hoping we can win back your support for Replo in the future!
I heard a lot of good things about Replo so thought I'd try it out, especially because I wanted more flexibility with laying out a page. The templates are great and really useful. I wouldn't be able to create one from scratch. This is all new to me so I have had some trouble with some configurations. I have found that the more I am using Replo (only 1 page so far) the more I am learning and getting used to how it works. Where I have had trouble beyond my scope I have reached out to Replo support. I was hesitant to but they've (mainly Andres) has been very, very helpful! He has helped me sort out all my issues in just a couple minutes. Best yet, he's eager to help so that makes me more comfortable to reach out for help. I look forward to publishing my page! I definitely recommend it.
Incredible tool and amazing support. Oluwasheyi was generous enough to walk me through how to set up custom states for our product variant options!
I LOVE REPLO
Best landing page builder ever.
Signed, a non-technical founder who was sick of paying web developers for sub-par work and can now build it herself with Replo
best landing page tool by far