Classificação geral
4,7
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 4% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
12 de abril de 2024

Support team is extremely responsive and able to help with clarifying anything.

They all go out of there way to make sure we understand how to perform X idea.

Simply amazing

My Store
Canadá
3 meses usando o app
24 de março de 2024

Slow support. I'm talking 30 minute wait times only for them to send a link you can find on the first google search that never actually solves your issue. Considering I pay 3k a year for it... unenthused about this.

Product Pages lack some really simple features you would think are essential to any product page. Wont show out of stock colors or sizes? How is that not an option lol. Users have to make a selection then only find out its not available once they try to buy it.

Poor documentation and unintuitive design for such an expensive page builder.

Kumori
Estados Unidos
3 meses usando o app
Replo deixou uma resposta 27 de março de 2024

Hey folks, Noah here from Replo. Thank you so much for bringing this to our attention!

Firstly, it seems like there was a miscommunication about the out-of-stock colors and sizes in Replo product components. Replo absolutely does support this functionality: https://support.replo.app/hc/en-us/articles/22686635008269-Options-Components is our documentation page which details it, and I added https://www.loom.com/share/51bb21a143ee43be8e2c797b7e7e44da?sid=9ba1ce85-8b7d-4f46-bb19-260865be44be which has a video walk-through as well. The particular person on our support team wasn't aware of this technique, so we're revamping our internal docs to make sure this won't happen again.

Secondly, I went ahead and looked through our support team's logs related to your account and I do see that a few times we didn't get back to you in as timeline manner as we could have (I saw at least once where you were waiting for 20 or 30 minutes which is absolutely not what we're aiming for). Going to sync up with our support team about this and make sure it doesn't happen again - feel free to reach out directly at noah@replo.app if you have any more feedback on the support response.

I'll shoot you an email as well, but hoping we can win back your support for Replo over the long term. Please feel free to reach out with any other feedback, we really do take it to heart!

22 de abril de 2024

Genuinely one of the best things I have come across in the no code world. I am designing a website for my frozen food business and these folks have been nothing but a godsend. Highly recommend using these folks for any custom shopify pages you are looking to build. Huge shoutout to Andres on the team. He has been incredibly helpful to our team. Personally rooting for this team.

My Store
Estados Unidos
21 dias usando o app
3 de abril de 2024

The app is awesome and the support team is amazing! I've been developing my own website and the chat support has been able to answer all my questions even when I'm struggling to explain the problem! Thank you to Shahar Yar and the other team members for their assistance!

My Store
Estados Unidos
20 dias usando o app
28 de março de 2024

Use this page builder, I promise you wont regret it. Pricey, yes. But with this premium price tag comes premium, helpful and responsive customer service.

Any issues? They will sort it.

THISISOLIE.COM
Reino Unido
9 dias usando o app
Replo deixou uma resposta 30 de março de 2024

Hey folks, Noah here from Replo. Thank you for your support! I'll give the support team some props for this feedback, they're doing amazing work every day. Feel free to reach out if you ever need anything!

1 de março de 2024

Such a great product.

Both Hamza and Ahmed in technical support have been top class throughout which is refreshing to see.

E-commerce Infographics
Reino Unido
14 dias usando o app
6 de fevereiro de 2024

Our team began using Replo recently. While we have little experience with the product itself (for the time being), we must say that the customer's service is stellar. Any questions are answered promptly and thoroughly, with enough direction for beginners to grasp and follow with ease. We are thoroughly impressed by the quality of customer support at Replo.

Smart Shipping Supply
Estados Unidos
Aproximadamente 1 mês usando o app
23 de fevereiro de 2024

Amazing product and amazing support. Have been looking for a Page builder similar to Webflow but inside of Shopify - works wonders.

Oralucent
Estados Unidos
9 dias usando o app
4 de abril de 2024

A great app that let's you build quick iterations either as a whole page template or on a per component basis. Great for testing ideas quickly!

Lots of integrations (Junip, 460, Rebuy, Shoplift etc.) means fewer blockers to getting things live.

What makes them 5 stars is their live chat support there to help you along the way!

Like all page builders if you want your own pre-existing components in the Replo admin you'll need to rebuild them within the platform.

Lomi CA
Canadá
Aproximadamente 23 horas usando o app
4 de abril de 2024

Replo is the best designer and landing page builder on Shopify!

The Plant Guy
Estados Unidos
Aproximadamente 21 horas usando o app