Replo Landing Page Designer , 94 recensioner
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This app is amazing! It's like Shopify site building but for dummies. The best part of it all though, has been the amazing customer service. They are chat service takes only a couple of minutes to respond and send me comprehensive screenshots and loom videos so that I can better understand how to use the tool and make a better website huge shout out to Leo on the customer service team who has made my life a lot easier as a Shopify site owner!
Replo is awesome. It was a bit of a learning curve with me not being very experienced with web development, but I've gotten the hang of it and love the software. I've had lots of help from their support team as well who are very responsive and honestly incredible. I like how they don't just do the work for you, but show you how to do what you're trying to do so you can learn. Will be using Replo for all our landing pages.
We've been so happy to get started on Replo! Andres from the support team is the GOAT, and the product itself has been everything we hoped and more: fast, easy to navigate (with a bit of a learning curve) and powerful. Support team is always there to help. Thanks Replo team!!
Hey folks, Noah here from Replo. Glad you've been able to get help from Andres, he's amazing - will let him know of the positive feedback! Glad you've gotten over some initial learning curve (working even harder to reduce this as well) and always feel free to reach out if you have any other questions!
Support team is extremely responsive and able to help with clarifying anything.
They all go out of there way to make sure we understand how to perform X idea.
Simply amazing
Replo support in incredible - always on hand to help and give really clear guidance. Oluwaseyi in the support team helped me today and was incredibly helpful and patient while we worked through a series of questions. I love this App too, we are using it more and more on our store.
Hey folks, Noah here from Replo. Thanks so much for the kind words! Olu is awesome, I'll let him know about the positive feedback. Feel free to reach out any time - we're always around in support chat and in the community at https://replo.app/community!
Very complex and detailed software, though the support crew is AWESOME and walks you through all roadblocks. Love these guys
Genuinely one of the best things I have come across in the no code world. I am designing a website for my frozen food business and these folks have been nothing but a godsend. Highly recommend using these folks for any custom shopify pages you are looking to build. Huge shoutout to Andres on the team. He has been incredibly helpful to our team. Personally rooting for this team.
Slow support. I'm talking 30 minute wait times only for them to send a link you can find on the first google search that never actually solves your issue. Considering I pay 3k a year for it... unenthused about this.
Product Pages lack some really simple features you would think are essential to any product page. Wont show out of stock colors or sizes? How is that not an option lol. Users have to make a selection then only find out its not available once they try to buy it.
Poor documentation and unintuitive design for such an expensive page builder.
Hey folks, Noah here from Replo. Thank you so much for bringing this to our attention!
Firstly, it seems like there was a miscommunication about the out-of-stock colors and sizes in Replo product components. Replo absolutely does support this functionality: https://support.replo.app/hc/en-us/articles/22686635008269-Options-Components is our documentation page which details it, and I added https://www.loom.com/share/51bb21a143ee43be8e2c797b7e7e44da?sid=9ba1ce85-8b7d-4f46-bb19-260865be44be which has a video walk-through as well. The particular person on our support team wasn't aware of this technique, so we're revamping our internal docs to make sure this won't happen again.
Secondly, I went ahead and looked through our support team's logs related to your account and I do see that a few times we didn't get back to you in as timeline manner as we could have (I saw at least once where you were waiting for 20 or 30 minutes which is absolutely not what we're aiming for). Going to sync up with our support team about this and make sure it doesn't happen again - feel free to reach out directly at noah@replo.app if you have any more feedback on the support response.
I'll shoot you an email as well, but hoping we can win back your support for Replo over the long term. Please feel free to reach out with any other feedback, we really do take it to heart!
The app is awesome and the support team is amazing! I've been developing my own website and the chat support has been able to answer all my questions even when I'm struggling to explain the problem! Thank you to Shahar Yar and the other team members for their assistance!
Our team began using Replo recently. While we have little experience with the product itself (for the time being), we must say that the customer's service is stellar. Any questions are answered promptly and thoroughly, with enough direction for beginners to grasp and follow with ease. We are thoroughly impressed by the quality of customer support at Replo.