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Absolutely love Replo. It's a fantastic solution for entrepreneurs without coding experience. The customer service is absolutely incredible as well! Andres and Oluwasheyi have walked me through exactly what I needed and now my landing page is up and running. Thanks so much!
Genuinely one of the best things I have come across in the no code world. I am designing a website for my frozen food business and these folks have been nothing but a godsend. Highly recommend using these folks for any custom shopify pages you are looking to build. Huge shoutout to Andres on the team. He has been incredibly helpful to our team. Personally rooting for this team.
They don't have a reporting feature you have to use google analytics to track performance, I've had issue where google analytics isnt reporting the traffic there is no way to jump on a call with the team only through chat and the support has been so poor.
Hey Shanil! Noah here from Replo, sorry that you're not having a good experience here. I looked into our support chat logs and saw that around 18 hours ago, Steve followed up on your support inquiry and sent over some more information about how GA works. I've also followed up internally so we can request some more info about the specific dashboards you're looking at and try to reproduce the issue you're seeing, but we'll need some help from you on the GA side for that.
By the way, you're correct that Replo doesn't have an first-party analytics reporting feature yet, we're working on this right now and tracking it publicly here: https://feedback.replo.app/p/replo-page-analytics-2 - feel free to upvote to be notified of updates.
Hoping we can get this worked out and earn back your trust! I'll follow up on the support thread we've got going as well.
Support team is extremely responsive and able to help with clarifying anything.
They all go out of there way to make sure we understand how to perform X idea.
Simply amazing
I came across this company through a podcast I listen to called Chew On This, and I regret trying them out. It literally takes a week to get a response to your question, and even when you do get a response, it's not a solution.
They seem to lack knowledge about their own software and keep passing the issue to another department.
Additionally, they charged over $600 to my Amex for a one-month subscription, and I still haven't received a refund. Trust me, do not download this app!!!
Hey Jenna Organics team! Sorry you weren't satisfied with Replo. I went through our support logs and was able to verify that there were several messages back and forth with Steve from our team on getting your workspaces set up correctly - some are still ongoing, and I'm hoping we can win back your support by working these out.
Additionally, you were charged a few times since you upgraded your plans: (1) a Replo Basic plan on May 21st, (2) an upgrade to Replo Standard which was cancelled the same day on May 28th, (3) another upgrade to Replo Standard which was upgraded then downgraded twice in the same day on May 29th. I know we talked on Sunday via our support chat, but I confirmed all these charges have been refunded - as always, we're very very happy to issue refunds in cases like this.
Hoping that going forward, we can reduce confusion and hopefully win back your support for Replo. Feel free to reach out any time - I'm noah@replo.app or you can always find me in the Slack community at https://replo.app/community - looking forward to chatting more!
Amazing app and an even more amazing support system. They assisted me in building everything thing i needed.
We've been so happy to get started on Replo! Andres from the support team is the GOAT, and the product itself has been everything we hoped and more: fast, easy to navigate (with a bit of a learning curve) and powerful. Support team is always there to help. Thanks Replo team!!
Hey folks, Noah here from Replo. Glad you've been able to get help from Andres, he's amazing - will let him know of the positive feedback! Glad you've gotten over some initial learning curve (working even harder to reduce this as well) and always feel free to reach out if you have any other questions!
Replo support in incredible - always on hand to help and give really clear guidance. Oluwaseyi in the support team helped me today and was incredibly helpful and patient while we worked through a series of questions. I love this App too, we are using it more and more on our store.
Hey folks, Noah here from Replo. Thanks so much for the kind words! Olu is awesome, I'll let him know about the positive feedback. Feel free to reach out any time - we're always around in support chat and in the community at https://replo.app/community!
Very complex and detailed software, though the support crew is AWESOME and walks you through all roadblocks. Love these guys
Among all the page builders we have used, Replo indeed is the best one in all of them. The builder UI is so polished and development experience with Replo is just awesome. It have some awesome features like built in A/B testing and easy product bundling. And their support team is also very prompt and always provide the right solution. Thumbs up team Replo!