Alert Me! Restock Alerts , 380 Rezensionen
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Siempre me ha funcionado genial, pero ahora me llegan los correos a SPAM, les escribo y es complicadísimo contactar con ellos para solucionarlo. Necesito ayuda.
I contacted the app before hand to check if they had a possibility to migrate notifications from another app, and I got a quite prompt reply that yes they could do that once we have installed the app.
But as soon as we installed the app and paid for the plan, the customer support stopped answering. I contacted them 5 times, without an answer.
I would stay away from this app. It works ok, but if you ever need any help from the customer team, you probably won't get an answer.
It's unfortunate we spent time working on a custom script to import the CSV data in the format that this store sent us.
We notified them that it was a success and we had imported all the data and then 13 hours later they left us this negative review, after all the work was completed and data had been imported.
Works fine!! And great to have a free plan, appreciate that. Some feedback/tips/suggestions for the app:
- it would be great if the buttons were customizable between round corners and square.
- it would be great to have an option to change the fonts in the emails aswell as the other buttons so it can be more cohesive with the rest of the store
Thanks so much for the feedback! We will look into these improvements to the styling options.
Great app. I love the ability to keep my customers in touch with our available stock all the time. And when I had issues and needed support, Kimberly was great to get the customizations in place for our site. Highly recommend this app, thank you!
Thank you so much for your review and for using our back in stock app! Please let us know if oyu ever need anything else!
Great support, easy to use and set up app and an initial confusion on whether or not the revenue is recorded was quickly cleared up - revenue IS recorded but with no currency indicator, and I misunderstood the original response. So 5 stars, great app and support, thanks Kimberly. Any further data on revenue is always welcome as it helps us track what is working and what isn't and I appreciate your comments
Hi there! I'd like to clarify we DO track revenue. We track the TOTAL revenue the app has created for you. This means we increment our total every time someone has purchased.
This is actually what support (me) told you, and nowhere did we say we don't track revenue at all: "The revenue number on the dashboard doesn't show the currency, and that general number is all that we save. We add to it every time someone places an order for a product where we have previously sent an email to that person for that product. We do not save information per notification of revenue created per notification though."
If you'd like to put in a feature request for us to track by item, we'd be happy to discuss it in support chats as we've discussed other things with you before.
Great little app! During Covid and even now we've had so many products that were out of stock and it was great to have a way to alert the customer when it was back!
Hi Health As It Out to Be!
Thanks so much for leaving a review! We are glad our back in stock notification app has helped with alerting your customers when you restock all of the products that you have had out of stock.
Kimberly - Founder of Alert Me! Restock Alerts
As a wholesale business with lots of sku's these automated restock notifications are really helpful. Any questions I had were answered by support. So really happy with it. Thanks.
Thanks so much for leaving a review! We are glad our back in stock notification app has helped with your wholesale business and alerting your customers when you restock all of the products that you have had out of stock. Let us know if you ever have any other questions!
Kimberly - Founder of Alert Me! Restock Alerts
Super app !! not so expensive for an app like this and it really help. Also the support is very efficient, they replied me asap when i had problem last week ! I recommand
Thanks so much for leaving a review! We are glad support was able to help you and you're able to notify customers when out of stock products come back in stock!
Kimberly - Founder of Alert Me! Restock Alerts
Simple to set up, simple to use. Have been using for a long time and never have to think about it - just set and forget.
This app has been so helpful and has generated thousands of dollars for my shop over the years. It's very easy to use for me and my customers.