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Support does not answer for weeks and product doesn't work.
No news from customer service despite numerous reminders. No email confirming that our request has been processed, and above all, no response. We changed the theme, and I can't implement the app in this new theme. It's probably simple, but I can't find the solution. These people clearly don't need money. So, we'll get another app...
Système said 25 days we get the app. It's not true.
We change plan 25 days ago, but we used it 2 years
Je laisse me avis initial. Car jusqu'à il y a 2 mois, j'en étais content
Simple et efficace. Facile à mettre en place et une bonne aide de l'équipe si besoin. Perso j'ai fais appelle à eux, mais je n'avais pas les yeux en face des trous. La solution était très simple ... Top pour notre business car nous avons du mal à assurer des réassorts en flux tendu. Nous avons souvent des trous. C'est donc idéal dans notre cas. Cela nous fait gagner du temps - on récupère plus de clients potentiels - et l'expérience et plus agréable pour le client - Top Juste un bémol à priori: Le paramétrage des couleurs a un peu bugué au début. Cela ne prenait pas en compte mes choix. C'est rentré dans l'ordre car le hasard à bien fait les choses finalement. Je n'ai pas contacté le support pour leur soumettre le problème. C'est peut être moi qui ai mal compris un truc.
Having issues with the app, tried reaching out to support via the app and via the email on the app store page, and haven't heard anything back. I'd recommend looking elsewhere.
Support does not answer support emails and there is an issue with the email verification on my account. I have attempted to contact them numerous times over the last month with no response from them.
terrible, giving bugs on my website!! please do not use this. it is also not performing well, i clicked installed and it does not show on my product pages. i have been paying for nothing.
Non-existent support. The app worked fine for many months, but when we moved to a new theme, auto-install did not work. Contacted support 4x over period of three weeks with request for help with reinstallation, no answer whatsoever. Now have to move to different app and lose all existing sign-ups. WASTE OF TIME AND MONEY -- AVOID.
Thank you for your review. We apologize that, like dinosaurs, our customer service was non-existent. However, unlike dinosaurs, we have made changes to our customer service to better serve our customers and truly hope you will go with us in the future.
customer service 0 no response whatsoever waited for two weeks for them to respond and help us with installation process but pointless after dozens of emails we've sent. I gave up and uninstalled the app.
Thank you for your review, we are sorry that customer service did not reply to you in a timely manner. We have made changes to our customer service and hope you will give us a go in the future.
Seriously bad support - removed app had been using for months but they didn't even bother providing support.
Thank you for voicing your concerns. We truly apologize for the low down, no good, awful, horrible support our customer service gave you, or lack of. However, we have made changes in that department to better assist our customers and hope you will try us again in the future.
We clicked the auto install option and it's resulted in the following error appearing on every product page "'Liquid error (product-from line 121): Could not find asset snippets/da-restock.liquid". We've been trying for hours to get in touch with support but haven't heard anything. This is really damaging our site!
I emailed Saturday due to the restock email box not showing up on my product pages. It's now Thursday and still no response. I've found another app to try and have given up on getting support for my issue.