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It is a good app with plenty of features. The cost quite high but it is the only one that let you rate all the products. There is room for improvements in the user experience
I set this up to track which coloured items my customers want restocked more often and its been great its brought in sales already after less than a week and there's no need for me to notify individual customers and remember who they are - saves time! very happy.
I don't write a lot of app reviews, but I was pleasantly surprised by how well—and how quickly—Alert Me worked. The installation was very straightforward and simple, and customers started using the Alert Me form almost immediately. After our 21-day free trial, this app has been responsible for almost $100 in revenue that we may not have captured otherwise. No, that's not going to make or break us, but I think that's worth the $5 per month fee.
In addition to notifying customers about restocked products, we've found that it also gives us insight into what our customers want. Our buyer has asked for weekly updates of the request list which he takes into consideration when purchasing restocks and new merchandise. It also let's us know which items we should consider transferring from our smaller store (the inventory of which is not available online) to our flagship, where the online orders are fulfilled. More importantly, though, is that it's another touchpoint with our customers, one that is completely automated and requires no extra effort on our part.
Unfortunately, something in the theme we use—Out of the Sandbox's Turbo—seems to be preventing the form from showing up on items that are TOTALLY sold out. In other words, customers can fill out the form if a variant is sold out, as long as at least one variant is in stock. But if there is no stock of any variant (or if the item has only a single variant), the form never shows up. I'd like to see this resolved and Dibble Development did exchange a few messages with us, but we haven't been able to find a solution.
UPDATE: After spending a little time with the Alert Me template, we were able to achieve everything we wanted to, getting the form to show up only on sold out variants when some are in stock and others are sold out, but at all times when all variants are sold out (without having to choose a variant, which was the issue). We were also able to create a form with special language so customers could get alerts when our COMING SOON products become available. We are VERY happy with this app!
Easy to integrate and fairly easy to customise. good customer service. Everything looks good so far and the proof will be in the pudding once our store goes live.
Very easy to set up and so helpful at letting us know what customers want us to reorder! We don't have a lot of space for backstock, so it's great to have an inexpensive app that helps us zero in on what customers want.
Simple to use app - just pressed install and it did all the work! Helpful to see which products our customers actually want restocked which in turns helps us to know which lines to invest in.
SO HELPFUL! Pretty much ready to go customers for when you restock those highly wanted items! Excellent breakdown and very easy to use!
The install was quick and easy, it looks perfect on our theme too! Couldn't be happier! Looking forward to new updates and more analytics too ;)
We love this app & more importantly, our customers love this app! They are able to tell us what they REALLY want back in stock, and it's super easy for us to let them know when we restock their favorite styles!
Really, really simple. Does a great job. I don't have to think much about this app at all, and it really helps give me an idea of what people want. I have an incoming product that people keep asking, "When is it available???". I just tell them to sign up for notifications. Really a fantastically simple app.