Recensioner (43)

Helhetsomdöme
4
Antal per omdömesnivå
  • 72 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 5 % av omdömena har 2 stjärnor
  • 21 % av omdömena har 1 stjärnor
10 oktober 2024

No support at all!!

PartsHouse
USA
3 månader användning av appen
14 juni 2024

Took the app off our store since we longer use it- it is still embedded in the backend causing search issues for our customers.

Premier Lacrosse League Shop
USA
Mer än 2 år användning av appen
Algolia svarade 5 augusti 2024

Thank you for your feedback. We're sorry to hear about the issues you're having. Our support team has reached out to you to see where we can help.

29 maj 2024

Installed app, authenticated to algolia, it asks me to select application to create credentials and 'get started'. Loading spinner just spins and never completes, so I can't even do the basic configuration.

Email Algolia support, get a response 30 minutes later saying because i am on a 'free' plan, I don't get any technical support.

So long story short, can't get the basic app configured, 0 ...

Dhi Ferrari | Cakes
Nya Zeeland
5 dagar användning av appen
Algolia svarade 6 juni 2024

Thank you for sharing your feedback with us. We're sorry to hear about your recent experience. Our team has reached out to you via email to offer our assistance. When you ...

29 april 2024

Beware - You will need a full stack developer to install this app for you - no plug-and-play setup. Even for minor adjustments , there is no in-app dashboard to customize.

Vape 360 Uk
Storbritannien
Ungefär 9 timmar användning av appen
Algolia svarade 2 maj 2024

Thank you for your feedback. We're sorry to hear about the setup issues and appreciate your patience. Our support team has reached out to you to see where we can help.

We've ...

Redigerat 30 oktober 2018

Let me save everyone some time, money, and frustration and give you a summary of what to expect with this app.

The app itself works pretty good, but the company behind it is extremely suspect.

For the past 9 months we have had this app in place with their premium/unlimited plan. It cost us $65 per month every month like clockwork. Starting in August-September, all of the sudden our bill went up ...

PEScience
USA
Mer än 3 år användning av appen
7 juni 2022

If I could give Algolia 0 stars I would - THE WORST APP, THE WORST ORGANIZATION, DO NOT USE ALGOLIA!!!!! THEY OFFER ZERO SUPPORT - ONCE YOU ARE SIGNED UP YOU ARE ON YOUR OWN. TERRIBLE

Adornmonde
USA
Ungefär 2 år användning av appen
31 maj 2022

Unfortunately we were recommended this app by an old supplier and told it was easy to install and outside of the monthly fee it would not cost too much to configure. Upon installation this was in fact not true and we were quoted thousands of pounds to install the app. We then approached the app provider for help and to discuss the issues we were having. The app provider was less than helpful. We ...

Forthglade
Storbritannien
10 månader användning av appen
6 november 2020

Not a lot of helt getting started. I think it is quite complicated, so you need specialist to set everything up!

Snedkerværktøj
Danmark
Ungefär 2 månader användning av appen
31 mars 2023

It is very difficult to set up and use. You need an IT expert to be able to use this application.
I've spent days trying to find a way to use it, but it doesn't work.
The support team responds very slowly.

Việt Music
Vietnam
7 dagar användning av appen