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First let me start off by saying this App had so much potential. I thought within an hour of installing that it would be the one we'd stick with. The pricing seemed great, and the interface was easy to understand. The problems lie with the customer support - there really is none. We wanted to modify the information that was shared with customers about their orders, and omit some specific order details from the AI replies - and no one would help. We tried their own AI chat and it wasn't helpful. We tried getting a real person to reply to us to no avail. If they could improve customer support reply time and attention to reply detail it would be great.
We are truly saddened and surprised by this. You reached out to us yesterday and within 18 minutes we responded to you. However, we didn't receive any response back from you. It looks like there might have been a mix-up, or perhaps our response went into your spam folder?
We want to sort this out. If there’s an issue we overlooked or if you need further help, please let us know. You can reach out directly at support@algomo.com
We hope to resolve the issues for you.
Amazing experience
Really happy with Algomo on my Shopify store. It simplifies customer interactions with smart AI chat and intuitive product recommendations. Easy setup and syncs well with store updates. A solid choice.
Got Algomo running on my Shopify recently – it's decent. Good with updates and suggestions, and setting it up was a snap. Keeps up with my store's changes no problem. A feature to dive deeper into customer chat analytics would be ace. Definitely a solid pick for streamlining customer service.
Algomo's AI-powered chatbot and live chat features have greatly improved our customer service. The ability to upload support documents directly into the chatbot for smarter interactions is ingenious. I suggest incorporating a feature for in-depth customer chat analysis.
Algomo offers an unmatched customer service experience. The urgent query detection and lead follow-up features ensure that no customer inquiry goes unnoticed. Expanding its analytics capabilities would provide even deeper insights into customer interactions.
Simple et efficace comme un vendeur physique ! On peut voir des produits en résultats. Gagnez du temps mais laissez aussi cet assistant personnel faire ou préparer une future vente. On peut lui demander de comparer des produits et de mettre en avant des points forts de chacun