Dropsearch ‑ Dropship Research , 20 reviews
After many weeks of investigations, I discovered that when people use this app to spy on my store, they end up placing fake $99 purchases on my Pixel , I have a session recording from Brazil that shows the person who used it, and it shows that I got a fake purchase at the same minute, whoever developed this app is shady and this app needs to be removed form the Shopify store ASAP, I will report it to google, and to Shopify.
Hi there,
Here's Diego from Ali Hunter - Dropshipping Tool Support Team and we sincerely apologize for any inconvenience causing to your store.
We have seen that you have not contacted us yet to report what you were meeting trouble during using our app. For your concern, you please explain it in detail along with its screenshot for better understanding, my colleague has sent follow-up email, please let them know if you need further support.
Looking forward to hearing from you soon.
Regards,
Diego
Ali Hunter - Dropshipping Tool Support Team
This app helped me locate the best rated suppliers for the products I plan to feature, check out current sales for each item and read customer reviews. I am getting ready to open my store and needed Photos of these Products. Today. early a.m. , I discovered this Great App also offers TOP CUSTOMER SERVICE. I chatted with JENNIFER in Customer Support, who explained step by step what I needed to do. I was able to zero in on my products from the Ali Hunter App, downloaded and edited the Buyers Photos from the Product Summary Page. Now, thanks to JENNIFER'S patience and her detailed technical knowledge of the App, I am ready to go.
Hi there,
I'm Charles from Ali Hunter - Dropshipping Tool Support Team. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Ali Hunter team and we have been trying our best to develop and improve Ali Hunter to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Hunter, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Charles
Ali Hunter - Dropshipping Tool Support Team
Chrome扩展程序很有用，但如果有机会，我强烈建议您也安装后端应用程序，以进行完整的实验和功能。 也喜欢卖方的选择，我可以向其他商店的老板推荐产品。
Hi there,
Here's Raymond from Ali Hunter - Dropshipping Tool Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Ali Hunter users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Hunter.
Also I highly recommend you to check our blog for latest news regarding not only Ali Hunter, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Raymond
Ali Hunter - Dropshipping Tool Support Team
Essa equipe é fantástica. O suporte ao cliente me ajuda muito. Eu estava trabalhando à 1 da manhã, estou com alguns problemas técnicos e entrei em contato com a equipe, pensei que seria amanhã mas eles consertam imediatamente
Hi there,
This is Johnson from Ali Hunter - Dropshipping Tool Support Team. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Johnson
Ali Hunter - Dropshipping Tool Support Team
Hasta ahora me encanta esta aplicación. También tienen el mejor servicio al cliente. Raymond me ayudó mucho a acostumbrarme a las funciones de la aplicación. La mejor aplicación!
Hi there,
I'm Kate from Ali Hunter - Dropshipping Tool Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Ali Hunter.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Hunter.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kate
Ali Hunter - Dropshipping Tool Support Team
App is not worth the cost for amount of competitors you can follow. Also when i click to find supplier nothing has ever shown, so its been useless.
Hi Melissa,
Here's Raymond from FireApps Customer Support team, and I am so sorry for the inconvenience that have caused to you.
Please note that in order to use this function "Find Supplier", you have to install Chrome extension to work properly.
Therefore, may I know whether you have installed our app extension yet? If you have installed it already, and the problem still persist, please consider to re-install our app, and let us have a chance to support you later then.
Look forward to hearing your reply.
Best regards,
Raymond
Une application vraiment géniale! Aidez-moi à rechercher des données sur les produits auprès des fournisseurs AliExpress et d'autres magasins Shopify. Trouvez et vendez des produits potentiels pour maximiser les revenus. Les magasins débutants devraient en avoir un pour gagner du temps
Hi there,
I'm Anna from Ali Hunter - Dropshipping Tool Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Ali Hunter. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Hunter, but also other FireApps applications and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Anna
Ali Hunter - Dropshipping Tool Support Team
Worst app ever, they even suggest you to sell iphones hahah. Also the products are not even good and the "trending" section is not working at all. Also most of the "top pages" are very old and offline. Very bad app
Hello Matheus,
I'm Raymond from FireApps Customer Support Team, and I am very sorry for the inconvenience caused to you.
Regarding your concerns, below are my comments:
1. There was an unexpected issue with Trending function, and our Development team is working on it for a fix.
2. Another concern is about "Also most of the "top pages" are very old and offline". I am not quite clear with this statement, so could you please elaborate your concern a little bit more, and I can help you further then?
Look forward to hearing from you soon.
Regards,
Raymond
I did cancel the application in the free trial and is charging my invoice, you can cancel it now, please
Hello Matheus,
I'm Kate from FireApps Customer Support Team, and I am very sorry for the inconvenience caused to you.
I have checked the detailed record from Shopify system, and below are my findings:
- You first installed our Ali Hunter app on 2020/05/14, and uninstalled it on 2020/05/19
- Next you re-installed app on 2020/06/30, and uninstalled it 2020/07/06.
Note that each account only has 7-day trial, therefore please be advised that you have used the app over the free trial period, and that's why you got charged for the app.
Should you need any help from us with those, please feel free to contact us via our live chat, or our email at support@fireapps.io.
Regards,
Kate
Really easy to use! Customer service is great! just the app that i was looking for! it's worth it for it's price!
Hi there,
Here's Seri from Ali Hunter - Dropshipping Tool Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Ali Hunter combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Seri
Ali Hunter - Dropshipping Tool Support Team