Zopi ‑ AliExpress Dropshipping
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great experience! Ethan had really guided me well. looking forward to start something big soon, with their support.
Seems easy enough. Took a little time to get things figured out (probably didn't help that I skipped the tutorial). But with the help of Jennie and their online support through the app, we got things figured out in no time!
Good app but it doesn't import all product's photo from aliexpress comparing with Oberlo that it can import all photo from aliexpress sale page
Hi there,
Here’s Anna from FireApps Customer Service team, and thanks for using our app.
Firstly, we are truly sorry for the inconvenience regarding Ali Order cannot import all photos from AliExpress sale page. At the moment, our app only imports all basic information of the products such as variants, colors, sizes, product details, etc, but not include all information and photos in the description, so that’s the reason you cannot import all photos on AliExpress page.
This is our current limitation, we are aware of this issue, and will note your opinion to our Development team to improve our app function in future release, therefore please help me stay tuned.
Really appreciate your contribution, and kindness in advance!
If you have any other concern, please feel free to contact us via our live chat, or email at support@fireapps.io
Best Regards,
Anna
aun me cuesta poner los productos e liexpres salgan en mi catalago al parecer sale todo bien pero entro a mi catalogo y no me sale mi producto.
lo otro es que nose si vendere ,porque si se paga mensual un dinero y no vendo,creo que no me saldra rentable
o hay una posibilidad de que venda ?'
Vincent was so good , i appreciate his help, and that's it .
El servicio al cliente esta muy bien, poco tiempo de espera y la persona muy amable
This app is horrible & I would recommend anyone to be extremely cautious of using it. It's a beautifully designed app however the functionality of it is very poor. You'll waste a lot of time using it. Do not use it!!!
Hi Tom,
I'm Raymond from FireApps Customer Support Team, and I am very sorry for the inconvenience may caused to your store.
For your case, issue was forwarded to Development team to check and fix it. Could you please re-install our app, and give us a chance to support you with high priority ?
I am looking forward to hearing from you soon.
Regards,
Raymond
billed for no reason
Hi!
Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.
Please allow me to explain your concern, if I may. I would like to clarify that we are a third-party application of Shopify. This means that all payments for your subscription are processed through Shopify directly. As a result, Shopify is responsible for charging the full amount on your account when the subscription is activated.
Our team is committed to addressing any concerns or issues you may have encountered and one of our agents has reached out to you to explain your concern in more detail.
Hopefully, we will hear back from you so that we can offer the support that you deserve.
Thank you for giving us a chance and we wish you all the best!
Best regards,
The Zopi Support team
Als erstes möchte ich den tollen Support hervorheben: Ciara hat mir sehr gut weitergeholfen und noch zusätzliche Tipps gegeben, die mir den Einstand erleichtert haben! Vielen Dank dafür! Selten einen so netten und hilfsbereiten Support erlebt.
Die App an sich ist auch übersichtlich und gut gestaltet. Ob es wirklich was für mich und meinen Shop ist, werde ich testen. Man kann aber an der App und am Support nichts aussetzen.
Cannot fulfill my orders. I like app design but faced a lot of problems with this app. Big waste of time!!!!!!!Customer support button doesn't even work!!!!!!