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I heavily recommend this app, especially due to their 24/7 support staff. I've had support from Jennie twice now and she is great, the staff help you problem solve any issues with screenshots, suggestions, and problem solving. They have saved me many hours of stress and frustrationl
I had an issue with placing test order on shopify. Vivian was incredibly helpful and quick to resolve my problem. She patiently guided me step-by-step, ensuring I understood everything clearly. Her professionalism and knowledge truly stood out. Thanks to her, my store is now running smoothly. Highly recommend Zopi for their fantastic support team, especially Vivian!
The support is great! I had trouble navigating the app, and Scarlet helped me resolve things quickly!
Wow that Customer Service is so Amazing and Informative. Jennie did a great conversation helping me understand the Procedure of Dropshipping and how the process works. Thank you Jennie.
Had a question about sending out an order and Lana helped me out very quickly. Good customer service.
Zopi has been great for finding quality dropshipping products. I was able to find lots of options in my niche. And Ross was very helpful in explaining how I could improve my site.
I was guided patiently by the support staff amd it made me understand fully how your system work and I found the directions very useful
This app doesn't sync correctly with tiktok shop. It's a nightmare!! also they keep charging you after you uninstall the app. Customer service don't resolve anything. Disappointed!!
Dear friend,
Thank you for sharing your feedback regarding your experience with the Zopi App. We sincerely apologize for any inconvenience you have encountered.
We understand your frustration regarding the lack of TikTok integration. Please be assured that our team is actively working on this feature and we aim to include it in our next update. We will notify you as soon as it becomes available.
Regarding your concerns about the refund policy, as a third-party application on Shopify, all payments for your subscription are processed directly through Shopify. This means that Shopify handles the billing when your subscription is activated.
To assist you further, we have reached out to you via email with detailed information and support regarding the payment and refund process.
We appreciate your understanding and patience. If you have any additional questions or need further assistance, please do not hesitate to contact us.
Best regards,
The Zopi Support Team
Great app! Easy to get support and easy to use. I am very thankful for Vivian. She was easily able to resolve the issues i had. Fantastic work
all questions answered great, finally I got to know how everything works