Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Anmeldelser (2.469)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 90 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
10. november 2024

So far Zopi has been great. and I just got done talking to Lana from cust support. She was quick and immediately picked up what my issue was, and noticed a possible issue down the line, even understand what the end goal was. So yes, so far as I can tell, Zopi if 5 starts. and as far a Lana go's, Tell your boss that I said to give you a raise and 3 more days of PTO added to your vacation! Good Job!

My Store
USA
Cirka en time bruger appen
17. august 2024

Good support service. Rocy helped me a lot with my issue

OptiLumiX
Canada
Cirka en måned bruger appen
20. august 2024

quick customer service by Ross. Thank you.

Alef Jewels
Saudi-Arabien
2 måneder bruger appen
18. august 2024

Its a bit buggy but the customer service usually can help you with a workaround, so I appreciate there is a solution

Plus Polished Pros
USA
5 måneder bruger appen
16. september 2024

Very good support. The app is pretty unituitive sometimes

Nestgefühl
Tyskland
Cirka 2 måneder bruger appen
17. august 2024

I would definitely recommend Zopi - AliExpress Dropshipping as customer service agents are quite helpful to their client. I would like to mention Rocy for being so nice, patient, and understanding. He dealt with my query with full understanding of the issues and answered all my questions efficiently. Rocy has provided me an excellent customer service. Well done to Rocy. Thank you so much for helping me resolve my problems/issues.

Pretty Aurora
Storbritannien
2 dage bruger appen
7. november 2024

Ross was a gem with helping me get my accounts connected and understanding the whole dropshipping process.

Menu
USA
9 dage bruger appen
5. september 2024

Very good support, can say that this app is worth it!

Univerdeals
Tyskland
11 dage bruger appen
19. august 2024

Scarlett was a great help in sorting issues out with my app through fault of my own
great customer service

Thanks

NOMAD LIFE
Storbritannien
4 måneder bruger appen
10. september 2024

Don’t install this, I didn’t fully sign up yet I’m being charged

Lillie Mae Collection
USA
11 måneder bruger appen
Zopi ⭐ svarede 12. september 2024

Dear Terrie,

Thank you for sharing your feedback regarding your experience with the Zopi App.

We understand your concerns about the refund policy. As a third-party application of Shopify, all payments for your subscription are processed directly through Shopify. This means that Shopify is responsible for charging the full amount on your account when the subscription was activated. Since the subscription was not canceled, the charge was recurring.

To address this issue, we reached you through your email to provide you with detailed information and assistance regarding the payment and refund process.

Look forward to hearing from you soon. Thank you for your understanding and patience.

Best regards,
The Zopi Support team