Rezensionen (2.533)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 90 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
8. Oktober 2024

惜しい、使えない。
まず在庫連携しない、在庫なくなってるのに注文できてしまう。
注文の処理時にお客様の送付先も反映されない。
全部自分の住所に送られてくる。
全部手入力ですか?

いずれ使えるアプリになりそうな予感はあるが、
現状は使えない。

ABCストア
Japan
Etwa 2 monate mit der App
Zopi ⭐ hat geantwortet 10. Oktober 2024

こんにちは、たかしさん
ご不便をおかけして誠に申し訳ございません。

あなたの懸念についてですが、ドロップシッピングはオンライン小売業者が注文を処理するものの、商品の在庫を持たない人気のビジネス モデルです。つまり、サプライヤーからの在庫切れの製品がある場合は、別のリンクに置き換えて再マッピングし、新しいサプライヤーで継続的にフルフィルメントを行うことができます。

2 番目の懸念事項については、新しい注文がある場合、アプリは顧客の住所をサプライヤーと同期して履行するのに役立ちます。弊社のエージェントの 1 人が、注文の問題について話し合ってサポートするためにあなたに連絡を取りました。
ご不便をおかけいたしますが、ご満足いただけるようこの問題を解決できることを楽しみにしております。

私たちを信頼していただきありがとうございます。

よろしくお願いします、

Zopiサポートチーム

13. März 2024

they are scmmers ..a big scameers ,make people charge ,,without your notice even you uninstaal app

MAMAs
Pakistan
2 tage mit der App
Zopi ⭐ hat geantwortet 14. März 2024

Hi!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered and we have confirmed that you successfully canceled your plan with us. One of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team.

5. August 2024

Uma porcaria, depois que instala não consegue mais desinstalar esse lixo

Átomo Zen
Brasilien
Ein tag mit der App
Zopi ⭐ hat geantwortet 7. August 2024

Prezada Cláudia,

Pedimos sinceras desculpas por qualquer inconveniente que você tenha experimentado. Valorizamos muito os insights de nossos clientes e estamos comprometidos em melhorar continuamente nosso serviço.

Em relação à sua preocupação, gostaríamos de informar que devido a algumas atualizações do sistema externo, a desinstalação do aplicativo exigiu etapas adicionais. Um de nossos representantes entrará em contato com você em breve para discutir seus comentários com mais detalhes e garantir que resolveremos quaisquer problemas que você possa ter encontrado.

Agradecemos sua paciência e esperamos resolver esse assunto de forma satisfatória.

Obrigado pela sua confiança em nós.

Atenciosamente,

A equipe de suporte Zopi

21. Juni 2024

worst app ever used

Easy livinss
Indien
7 tage mit der App
Zopi ⭐ hat geantwortet 24. Juni 2024

Dear Shray,

Thank you for taking the time to share your feedback about our app.

To ensure we address the challenges you've faced effectively, a member of our team has reached out to gather more details. Our dedicated agent is looking forward to your response to discuss your experience further and explore how we can make things right.

Thank you for giving us the opportunity to serve you, and we hope to hear from you soon.

Warm regards,

The Zopi Support Team

Bearbeitet am 28. September 2022

STILL NOT WORKING! MY ORDERS ARE NOT SYNCED I am a Paying customer and running a business ali orders is not functioning properly! FIX ASAP I need proper communication with an agent please for i have been a customer since 2018 and i have over 20 sales i can not full fill due to ali orders not functioning right an no customer support help!!!!!!! I keep being asked for screenshot of issue yet nothing is getting fixed its been weeks!!!!!!!!!!!

Tania's Online Closet, LLC
Vereinigte Staaten
Mehr als 3 jahre mit der App
Zopi ⭐ hat geantwortet 22. Februar 2021

Hi there,

Here's Jane from Ali Orders - AliExpress Dropship Support Team and we are truly sorry for this inconvenience caused.

In relation to your previous issue as synced orders, we would like to inform that your latest orders have been synced successfully from Shopify to our app, please kindly check it again. Also, you are having an active chat with my colleague, please let them know if you need further support.

Regards,
Jane
Ali Orders - AliExpress Dropship Support Team

5. Juni 2020

To let all the people know. do not install Ali orders. its a joke at least for now. it does not work properly. does not track inventory. does not follow pricing rules half the time. cannot override products as it doesn't do it properly. in-stock items show as totally out of stock after publishing. out of stock items shows as 100s are in stock. It does not take inputs saved mostly so if you don't publish right away it is lost. It cannot assign to the collection as it does not synchronize with aliexpress. Basically, nothing works properly. I have been asking these guys for a fix with screenshots and all for three weeks now. gave them access to my store and still nothing. they ask the same dam questions every day and send the same replays every day. still asking for the same thing that I provided 3 weeks ago and after that again. First of all, make some reliable and working app then rip off customers. maybe it is a way to provide easy transfer from oberlo offering all free features and low pricing once you are here all changes and you are doomed. They did the exact thing with Ali reviews.Their next target will be ali orders I am sure about that. now I am trying to get back to oberlo and dump all fire apps. but with so many products it's difficult. I think that's what these people want so they can say they have upgraded the app and new pricing screw old customers you will be forced to pay more or quit. Friends, please stay away from there. I am speaking from experience.

Blindly Shop
Kanada
Mehr als 3 jahre mit der App
18. November 2022

I used this app as an oberlo replacement what a headache. I have 63 products that come with so many variants and not only does it not pick the original stores that were linked, I have to manually redo the mapping for each variant.

Ethnic Extensions
Südafrika
Fast 2 jahre mit der App
23. Oktober 2022

No working.
No working.
No working.
No working.

C-place
Japan
Mehr als ein jahr mit der App
14. September 2023

This app is terrible. What they don't tell you is that it doesn't work without the chrome extension, then you have to match the store email to the extension login for it to work. Then you have to wait countless hours for support which feels like a bot. In good faith, I bought the first month at 19.99 and within 15 minutes it wasn't going to function. I was then asked to wait 12 hours, then 24 hours and now it just doesn't work cause Ali Express had made changes. This has been a disaster and the worst part is support pointed to a url and told me I can't have a refund cause they don't do that. I think it's borderline criminal behavior and I will alert Shopify to these questionable terms.

Diamond Painting
Vereinigte Staaten
Mehr als ein jahr mit der App
Zopi ⭐ hat geantwortet 17. September 2023

Hi Chris,

Thanks for leaving a review for us! We take the feedback from our customers very seriously in order to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered. It's a pleasure for us since you are still here (not many people did that after a bad first experience), and one of our agents has reached out to you to discuss your feedback in more detail.

We value your input and look forward to hearing from you soon.

Best regards,
Ali Orders team

15. Juli 2022

con artists - They hide the fact that you can get a 7% commission back on all your aliexpress orders just by adding your own aliexpress affiliate link. Why do they hide it? take a guess - because they use their own affiliate links to score a whopping 7% commission on your orders! So the app is free but they make the 7% commission! that commission that should be yours! When we contacted them, they said that that option was currently down for maintenance. What a joke. Lucikly I have some free time this weekend and I am going to contact all the stores that left reviews here to notify them to switch to a different app. Hopefully everyone will realize how much money they stole from them and switch to another app. Good think that I downloaded this app in other stores I own so I can review from the other stores as well

MySleepingBuddy
Vereinigte Staaten
Mehr als ein jahr mit der App
Zopi ⭐ hat geantwortet 18. Juli 2022

Hi! I am Ryth from the Ali Orders team.

Thank you for submitting a review for the app. Regarding your concerns, please let me clarify that we do not and will not get the 7% commission on the orders from AliExpress. If you need any further assistance with the app, please do not hesitate to contact our support team.

Thanks again for your review!