Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Rezensionen (2.398)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 90 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
21. Dezember 2018

I tried to be patient because this app has potential.

Common and frequent problems:

- Product import issues: some import with $0 pricing, have fun with the clients buying one item for $20 and 47 other items for $0.
- App doesn't update Shopify with tracking numbers automatically. Have fun with 500% more emails from clients asking for an update on tracking information.
- Some orders are completely missed, you won't noticed until you review the orders manually or the client complaints. Have fun knowing you lost money instead of making money, two weeks later.
- If you have oberlo installed forget about it, it will load all the products and orders from oberlo even though you have no ability to do anything with those orders from the aliorder's dashboard, what's the point of this? who is the genius who came up with this idea? But to make things interesting some orders do overlap so for the fun of it I have to double check every single AliOrder orders with Oberlo to make sure there's no overlap and I do not end up shipping out two orders to the same client.

It seems like the Ali Orders app orders is more concerned with trying to steal Oberlo clients to their platform than providing a working product that caters to their client needs.

I do see them trying to improve the app and make improvements but in my opinion they should have not launched the app if the basic functionalities don't work.

Cozzoo
Vereinigte Staaten
2 monate mit der App
Bearbeitet am 18. April 2022

Unfortunately, the product cannot be transferred from the category page of the application. I have not been able to transfer products for more than 1 week

REXGOLL
Vereinigte Staaten
2 monate mit der App
FireApps hat geantwortet 22. März 2022

Hi CHILMI,

Here's Brian and we sincerely apologize for the inconvenience caused.

First of all, we're so sorry for late response. Secondly, the error when pushing your products from our app to Shopify, it's because of synchronization system between Ali Order and Shopify, I have seen it's now working fine.

You are having an active chat with my colleague, please let them know if you need further support.

Regards,
Brian
Ali Orders - AliExpress Dropship Support Team

26. Oktober 2023

Can't actually add products to store without overpaying. Free plan is useless

Fluzzies
Vereinigte Staaten
2 monate mit der App
FireApps hat geantwortet 30. Oktober 2023

Hi! Thank you for your review!

We appreciate your feedback on our Free subscription plan. We understand that it may not be the right fit for everyone, but we believe that it offers a good value for those who are looking for a basic set of features.

We're always working on improving our app, and we're always looking for ways to make our Free subscription plan more useful. If you have any suggestions for how we can improve, please do let us know as one of our representatives has reached out to you.

Thank you so much for your time!
The Zopi team

Bearbeitet am 19. Juni 2023

Customer service would not refund anything. saying there policy restricts it. only had the app for 3 hours and there are no UPC or GTIN information provided to attach to platforms. no products purchased or sold.

The I.T. spot
Vereinigte Staaten
Etwa 2 monate mit der App
13. März 2024

they are scmmers ..a big scameers ,make people charge ,,without your notice even you uninstaal app

MAMAs
Pakistan
2 tage mit der App
FireApps hat geantwortet 14. März 2024

Hi!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered and we have confirmed that you successfully canceled your plan with us. One of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team.

9. August 2023

i have subscribe to one year basic plan i have incidentally uninstall the application
and after few weeks when i am tried to install they are again demand to approve basic plan for one year be careful it is fraud application
Evidence
Current billing cycle: Jul 20, 2023-Aug 19, 2023
Apps
(2 items)
$145.29
Ali Orders
$139.30
Basic: 2023-07-27 - 2024-07-27

DOG TOYS
Pakistan
Etwa ein monat mit der App
FireApps hat geantwortet 10. August 2023

Hello Adeel,

Thanks for submitting a review for Ali Orders. My apologies for any inconvenience that you've experienced. However, please let me explain.

The reason the app asked you to re-authenticate the charge is that you had uninstalled the app, and then re-installed it. Please rest assured, the charge will not be doubled. In fact, the Shopify bill that you receive will only contain one subscription charge from Ali Orders. Hope this can clear out any misunderstanding.

I saw that one of our agents has reached out to you. Since you are one of our subscribers, you will receive the dedicated support that you deserve.

Kind Regards,
Ali Orders team

14. Oktober 2018

Why they do something like this waste my time... filling all the Products and then the don't really are placed.. ali orders Support move your ass and make it work like oberlo, if you give this service then make it good.

WOOKEA.
Schweiz
Etwa ein monat mit der App
21. August 2019

So I decided to mix it up with some of my stores from Oberlo. It has been a nightmare. When I place my orders from Ali Express the orders do not auto-populate and I am forced to enter order numbers manually. The customer service reps are clueless and keep giving me the wrong answers. The app is decent but it is just little issues here and there. I have to slow my orders down because I cannot enter order numbers manually and the sad part is nobody really knows how to fix the issue.

MelaninGirlsRock
Vereinigte Staaten
Etwa ein monat mit der App
FireApps hat geantwortet 21. August 2019

Hi Eddy,

I'm Johnson from FireApps Customer Support team, and I am very sorry for any inconvenience may have caused to you.

Actually I've followed up on your ticket 3 times in last 3 days, but there was no response from your side. Also it is good to know that my colleague, Anna, is working with you currently, and hopefully we will figure out a resolution at the earliest.

Thank you for your understanding.

Cheers,
Johnson

Bearbeitet am 20. September 2023

The features in the free section are amazing! I have tried most of the big name dropshipping apps and this one is my favorite so far. I fully recommend!

I went with Paid version and was billed twice. I brought it up to them and they showed me where i was billed twice and still refused to work with me. I didnt want the service to begin with I had closed down my store a couple days after paying for service the first time but I didnt know that closing a store doesnt close the links from ali orders so i had to go back in and activate the store to delete items from ali and they charged me again. I brought this to their attentiont but they claim they didnt happen although my paypal and my shopify as well as ali orders screenshot all say i was charged twice. Not happy with this company and their customer service!

myWOOFpak
Vereinigte Staaten
Etwa ein monat mit der App
12. November 2019

THIS APP IS THE WORTS, DON'T USE IT, when you order with this app it register only 40% of the order you place, so if you are not VERY CAREFUL you might pay 2 times for the same order. then tracking code auto update doesn't work cause ofc as i said it doesn't sync orders..so you have to do it manually, fullfillment barely work, when you partially refund a customer for an item the app doesn't even register it, or if you just refund a customer it doesn't register it so you have to keep attention cause otherwise you will place the order, this app just create so much confusion, everytime out of sync, it actually MAKE YOU LOSE MONEY, funny part eh? i would never go in my life with autofullfillment package for 29$ month, THERE IS NO REASON TO USE THIS APP AND NOT OBERLO, only reason is if oberlo doesn't let you import a product, then i m sorry, this app is litteraly shit

RaceCube
Italien
Etwa ein monat mit der App
FireApps hat geantwortet 12. November 2019

Hi Jimmy,

I'm Johnson from FireApps Customer Support team, and I am very sorry for the inconvenience may caused to you.

Actually I tried to follow up with you 3 times without response, so I am going to do it again via our existing live chat for better response, and look forward to hearing from you soon.

If you have any concern later, please feel free to contact us via our live chat, or email at support@fireapps.io

Have a great day.

Cheers,
Johnson