Zopi: AliExpress & US Dropship
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The app has potential, but there are several issues. The German translation is often poor and confusing, making it difficult to use. Additionally, the error messages are vague and unhelpful. Another downside is that the settings keep resetting themselves, which is very frustrating. I hope for improvements!
Dear Stein.Kunst.Werk.,
Thank you for your feedback. We understand your concerns and apologize for any inconvenience this may have caused.
We've sent you an email to gather more information about the issues you mentioned. This will help us investigate further and find the best way to assist you. We look forward to hearing from you soon.
If you have any other questions, please feel free to reach out.
Lee Ly
Customer Service Team
Three stars coz i only received £54 of the £80 you took from my account.
Hi Elisa!
Firstly, we're so sorry for the unwanted experience that happened to you.
One of our agents has reached out to you to clarify and update the information about your current concern with the app and we're waiting for your response.
Hopefully, we will hear back from you so that we can offer the support that you deserve.
Best regards,
The Zopi Support team.
Ainda não utilizei o App, mas estou muito grata pelo atendimento das pessoas no whatsapp. Em todas as minhas dúvidas e dificuldades elas tem sido excelentes.
The app had glitches and I don't find it very user friendly. It's easier to understand the product when viewed originally on AliExpress. The customer service is amazing though.