Zopi: AliExpress Dropship, POD
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If you need reliable, fast and quality product research and fulfilment service, install Zopi. I have been using fulfilment apps since 2018. Zopi bypassed the others with the new AI app, that works right in your store, as an integral smart part of it. You want new products or versions, here they are, push to your store. Received an order? Already fulfilled. Up to now, I have not received any complaints from customers, at all. You have questions - real humans answer and solve them instantly. Yesterday I clicked somewhere I did not want, Daisy solved it in a minute.
I have repeatedly tried to cancel my plan. Always get an error. Escalated to support several times, never got a response or assistance in canceling my plan.
Hi there,
Thank you for sharing your feedback.
We'd like to clarify that your Zopi plan was a one-time charge, not a recurring subscription, so there was no active plan that needed to be canceled and no future recurring charge from this plan.
Our support team has also responded to your requests and sent several follow-up emails, but unfortunately, we haven't received a response from you. It's possible that our emails were filtered into your Spam or Junk folder, so could you please check there as well?
We're still happy to assist and clarify any concerns you may have. We'd really appreciate it if you could review our previous responses and consider updating your review once the situation has been clarified.
Best regards,
Daisy | Zopi Support Team
E un app molto facile da usare, il supporto e molto veloce e molto disponibili, mi hanno aiutata in pochi minuti
Daisy was a wonderful person! She was kind and very helpful. She helped from the minute go and took the whole process off my hands! Will definitely like to help me again if I have any further issues.
excellente, reponse claire et presis, beaucoup de patience
Excellent. Easy to handle and the support person was very helpful.
Scarlet was able to help me with a complex problem. It was nice talking to a human as she was able to guide me through the process of correcting an order and making sure that it was shipped out. It was nice to be able to contact somebody who had so much knowledge of the process. I am sure I will call again sometime.
I like the simple system and quick consultation processing.
Could you please help me understand the process for my customers in Canada? How will they receive the product at their address after placing an order?
My online store is connected to the Zopi dropshipping app, but I'm unsure how the workflow operates, especially regarding shipping fees. Do I need to handle the shipping logistics myself and send the product on behalf of the customer, or will Zopi automate this for me?
I tried to place a test order myself, but I found the platform very complicated. It doesn't clearly explain the steps to follow, and I couldn't figure out how to get the product delivered.
This is very important because my store is connected to my YouTube channel, which has over 1 million subscribers. I want to avoid any problems with shipping or delivery. I should note that I do not have a physical store or a warehouse
Hi there,
Thank you for reaching out and sharing your concerns.
To clarify how Zopi works:
When a customer places an order on your Shopify store, Zopi automatically detects and fulfills the order.
- You do not need a warehouse, physical inventory, or to handle shipping yourself.
- Zopi places the order with the supplier, and the supplier ships the product directly to your customer, including customers in Canada.
- Tracking information is automatically updated in your Shopify order page once the supplier ships.
- Shipping fees are included during the supplier order — you don’t need to manage logistics manually.
We also noticed that you were able to successfully place an order, which means your setup is correct and you’re on the right track.
If you need further assistance or step-by-step guidance, our support team is always ready to help.
Best regards,
Zopi Support Team
Hallo, ich hatte ein paar kleine Probleme mit den Einstellungen bei Zopi, also habe ich den Support kontaktiert via live Chat schaltet sich der Supporter (Rocy) hinzu und half mir wirklich spitze durch alle meiner Probleme er half mir gute Produkte zu finden und erklärte mir ganz in ruhe wie ich welche Einstellungen machen kann damit der Shop so Effizent wie möglich läuft.
Ich bin sehr zufrieden mit ihm und zögere nicht ein 2tes mal ihn zu kontaktieren.
Die app an sich ist gut gestaltet und man kann mit etwas hilfe vom support wirklich viel einstellen.
Grüße Hejfisch
