Reseñas (2.287)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
6 de septiembre de 2023

We are currently building our website at the moment;. The response from the AliExpress team have been very consistently quick and professional. Ciara dealt with me today and how knowledge has been very helpful. She has made my day today. I would recommend this app any day.

Sirus
Nueva Zelanda
3 meses usando la aplicación
14 de diciembre de 2023

The customer service is EXCELLENT. Harwin from the Zopi team was so quick and professional in his responses.

GezzWorld
Australia
3 meses usando la aplicación
26 de agosto de 2023

I had the privilege of being assisted by Ciara from customer service and I'm thoroughly impressed. Her professionalism, along with her attentive and patient attitude, made the entire experience a breeze. She's exceptionally knowledgeable, explaining things clearly without any jargon. Also, her dedication to ensuring my concerns were addressed has made it a pleasurable experience and I'm genuinely appreciative of her help.

MyKidzFun
Reino Unido
6 meses usando la aplicación
30 de enero de 2024

no works, you cant process bundle and cant ask for refund

Welzijn
Irlanda
9 días usando la aplicación
FireApps respondió 1 de febrero de 2024

Hi Victor!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously to improve the service.

For your concern about the bundle, as Zopi can help you import the products from sourcing platforms, it's suggested to work directly with suppliers to have the custom link for this request to upload to your store.

Our team is committed to addressing any concerns or issues you may have encountered and one of our agents has reached out to you to discuss your feedback in more detail.

We hope to hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team

Fecha de modificación: 15 de diciembre de 2023

Shiro understood well the issue and made sure that is reported correctly to development team. new version has been released in less than 24 hours.
Very dynamic and friendly team.

swiss4less
Suiza
3 meses usando la aplicación
4 de noviembre de 2023

Ross is such an amazing person and a very patient person too. she had answers to every one of my questions and pictures too to help me understand better. Thank you Ross

evrthing store
Nigeria
Alrededor de 2 meses usando la aplicación
18 de julio de 2023

lovely very helpfull awesome job Ciara

did great job

helped me a lot

If you find Ciara, then you are lucky. Your job will be done

Petopia
Chipre
5 meses usando la aplicación
Fecha de modificación: 18 de septiembre de 2023

I would recommend Ali Express because by experience with them over the months has been great. I have not regrated buying from them. Prices are great and customer service is EXTREMELY. Great professional customer service.

EVE my EARTH
Estados Unidos
2 meses usando la aplicación
23 de enero de 2024

dont expect and answer when there is a problem

Fish Outfitter
Estados Unidos
4 meses usando la aplicación
FireApps respondió 25 de enero de 2024

Hi Donnie!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered and we have confirmed that you successfully canceled your plan with us. One of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team.

23 de noviembre de 2023

Amazing customer service, answered all my questions, Vivian explain think very simply.

Sezar Shop
Noruega
4 meses usando la aplicación