Zopi: AliExpress Dropship, POD

We are having issues with orders not getting synched to Aliorders from shopify. I could not get any kind of support for last few days.

I use this app for my Shopify store. I like the chat part of the app. Today Daisy from fireapps helped me to resolve a major problem that I was having with the app. Daisy was kind, courteous and very very knowledgable with all aspects of the app. She went totally out of her way to make sure that I understood exactly what my problem was... she helped me to resolve my problem in a timely manner. She made my day...I actually wanted to keep chatting with her after the problem was solved. Thanks once again Daisy !!! Your Awesome !!!

Thank you Violette, you gave a very good experience , Showed me what to do and fixed my problem for me, Thank you so much

The app is very easy to use. I had the privilege to chat with Florid this morning. She was AWESOME. She has helped me many times.

Best customer service. Jennie helped me track my orders.

She took her time to investigate and came back with helpful information and updated the item for me.

Der Service ist gut, auch wenn Sie manchmal keine Antwort auf Dinge haben, die im Hintergrund passieren. Wie z.B. dass ich als Verkäufer die Versandemails von Hermes/DHL für die Zustellung beim Kunden erhalte (als ob ich selber das Produkt bestellt hätte und es auf dem Weg zu mir ist). Das nervt und spamt mein ganzes Postfach zu.

I was able to get help with answers to my questions. Customer Service was polite and professional.

So where do i start .......
Started off on the free plan as new to it all. first 3 products i listed were perfectly fine, shipped to the UK etc. Then suddenly it changed to US with no other dropdown option for anywhere else. Spent a good 1-2hours friday with someone. They went through it all & nothing could be found. I screenshot & sent to her as It wouldn't allow me to change any delivery. she said to keep as it is US but it will get delivered to the UK. I said what about the delivery charges & timescale which won't change. She suggest I upgrade my plan ... shock ... Eventually she said she'd pass it onto the development team to look at. So few days later i asked the question on the chat function. The lady has no idea about my problem as it's apparently not even been logged !!

I was advised by shopify experts on a forum to avoid & this is why .....

The team has been proactive in helping me with my need. Great service and much patience! appreciate all your support!