Zopi ‑ AliExpress Dropshipping , 2.211 reseñas

3 hours of my life wasted on a "customer support" that can't even navigate the app. It took the person ('Ken') literally 2 hours just to understand that I needed to un-fulfill an order. And of course I didn't receive any help. What a huge waste of time this app is. Also, it has all sorts of bugs. Stock numbers are updated randomly even though the option is turned off. We can't order from a single page, even though the option is there. And you can't even un-fulfill an item. So if there is a single error in the already fulfilled order, there is nothing you can do. I've never had such a bad experience with customer support in my life. Ali Orders, not even once.

said free service yet they charged me and said this is limited to 7 days only . my lawyers said this is totally misleading they stole over $100.00 off me now Shopify ask them for a refund they refused to reply was not until i cc my lawyer did they reply ALI ORDERS IS A SCAM they dont push all your orders then when you complain they send you a link never explain or say its problem they are working on it but never fix the issue.. don't trust !!! FREE
Free
Import AliExpress products in 1-click Auto fulfill orders in 1-click Auto-update product stock and price Auto-select price for new products so they don't have free plan this is misleading!! they even have on there app FREE -7 DAY TRAIL again not clear . -----------------------------------------------------------------------------------------------
PREMIUM
$19/month
Everything in Free plan Bulk import products Bulk fulfill orders Merge products to push sales Solve AliExpress Captcha Affiliate API and lets now be honest with all your lies should we ann >>> ok cool pasing my complaints app not working again today same thing same response >> see all the colours are not important with the photos this will cost me so much time so what am I paying for this has been so much drama you keep sending to so team that never fix it never reply so please don't respond with the same thing bet you do. FireApps - Premium Apps for Shopify Stores sent Today at 17:29
i've forwarded all concerns to our dev team to check and will give you an answer asap.
You sent Today at 17:30
asap FireApps - Premium Apps for Shopify Stores sent Today at 17:30
please keep patience, we're checking it for you and put it on the highest priority as you can see again what am i PAYING FOR ? SCAM!! THEY STOLE MONEY BECAUSE THEY NEVER OFFERED OR GIVEN ME THE SERVICE I PAID THIS IS WHY I AM TAKING THEM TO COURT !!! THEY REFUSE TO DO THE RIGHT THING MY LAWYERS ARE NOW on top of this shopify have asked them to refund me they refused to reply until i said i was going to sue them!! i will past that email shopify sent me saying they will try again ... so don't believe fireapps fake lies!!! Updated what they said blackmail much and Shopify said they never contacted them 4th January 2021
Hi Andrew, We're sorry for all inconveniences that caused to you. As per check, I see that you have uninstalled the app and left a negative reviews on shopify. Once again, we deeply apologize for all unfortunate experiences Could you please give us a favor to remove that negative review on shopify and give us one chance supporting you? After discussion with our team and manager, we decide to contact Shopify and will refund for your latest app billing as our truly apology. Please consider and let us know your decision if you accept our apology and remove that reviews

competley useless support, app is full of bugs, constantly tell us for over a month that an update is being launched in a few days - every time a lie. super basic functionality doesnt even work like showing cost of product in the profit loss chart (which then only shows revenue and no profit making it useless). will be switching to another app soon, this company is a shables how its run, crap apps like this should not be launched until they work properly

this app is completey poorly designed, basic stuff doesnt work like replacing out of stock products and your whole product description is wiped, it doesnt work and is unusable.

absolutely stupidly developed, basic functionality missing, key functions missing like replacing out of stock products (wipes description), no sales chart showing profit or costs, clunky, full of bugs and terrible slow support that does nothing to fix the dumb stuff in this app

DO NOT USE THIS APP IF YOU ALREADY HAVE OBERLO!
Changing over is terrible
The customer support have no idea what they are doing and the app is buggy

even after you say there was a big update, its missing so much basic fucntionality making it unusable. 1. it is impossible to replace products without wiping out all of your product descriptions!!! this is madness, why dont you have a checkbox to not overite the description, do u think anyone can use this funtjon like this? 2. the graph on the homepage only shows revenue. this is 100% useless without also showing cost of product, how does anyone know the profit of their site? als you have this data, just add it. It is bizarre this app is launched while it works so badly.

The worst app I have ever used. The support for the app is terrible. Orders I placed for my customer were sent to wrong address. I set the "shipping from origin" to USA, However, when my customer ordered, even though the order showed shipping from USA, it was shipping from China. Do not use this app.

I tried to be patient because this app has potential.

Common and frequent problems:

- Product import issues: some import with $0 pricing, have fun with the clients buying one item for $20 and 47 other items for $0.
- App doesn't update Shopify with tracking numbers automatically. Have fun with 500% more emails from clients asking for an update on tracking information.
- Some orders are completely missed, you won't noticed until you review the orders manually or the client complaints. Have fun knowing you lost money instead of making money, two weeks later.
- If you have oberlo installed forget about it, it will load all the products and orders from oberlo even though you have no ability to do anything with those orders from the aliorder's dashboard, what's the point of this? who is the genius who came up with this idea? But to make things interesting some orders do overlap so for the fun of it I have to double check every single AliOrder orders with Oberlo to make sure there's no overlap and I do not end up shipping out two orders to the same client.

It seems like the Ali Orders app orders is more concerned with trying to steal Oberlo clients to their platform than providing a working product that caters to their client needs.

I do see them trying to improve the app and make improvements but in my opinion they should have not launched the app if the basic functionalities don't work.

Unfortunately, the product cannot be transferred from the category page of the application. I have not been able to transfer products for more than 1 week