Zopi ‑ AliExpress Dropshipping
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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they are very fast and very helpfull
Zopi - AliExpress Dropshipping makes it effortless to discover, import, and manage products from AliExpress, Temu, and CJDropshipping on Shopify, automating orders and keeping inventory updated seamlessly.
I have talked to Pauline for my questions. She was so kind and sweet. Also fast and helpful which is very important for me. It was good.
Je tiens à remercier Ross pour son aide précieuse ! Elle a été extrêmement réactive et a su résoudre mon problème rapidement. Je suis très satisfait de ses réponses et de son professionnalisme. Un grand merci à elle !
Scarlet heeft mij snel en doeltreffend geholpen
The support staff is amazing and available with any issues present. My experience with Vivian from Zopi was exceptional. She was kind, knowledgeable and straight to the point and even pointed out what I should do to make it easier in the future with order fulfillment. Along with how she provided guides and images to assist me was highly beyond your normal support service! Thanks Vivian!
It isn't convenient to search one source at a time in order to then filter and sort by order number. If you could fix it to search both at the same time, that'd be the best. The inconvenience for me is having to search two sources and then cross-filtering the order or list count to determine trust worth sources and costs vs. value. Centralizing seemed like a game changer but I guess ill need to keep
looking
Update: the company reached out to take action on my feedback and implemented some changes to filters so you could look at both sources at the same time. Really impressed by the responsiveness
Dear Andrew,
We hope this message finds you well.
Thank you for taking the time to share your thoughts about our app. We sincerely apologize for any inconvenience you've encountered and appreciate your patience as we work to resolve this matter. Your feedback is valuable to us, and we are thrilled to hear that your experience has improved.
Please know that our team is committed to providing an exceptional service experience, and your satisfaction is our top priority. We are continually striving to enhance our app and services, and it is feedback like yours that helps us move in the right direction.
Should you have any further suggestions or need assistance in the future, please do not hesitate to reach out. We are here for you.
Thank you once again for your trust and support. We look forward to serving you better with each update.
Warm regards,
The Zopi Support Team
Rocy was UNBELIEVABLY helpful today. The app has been easy to integrate but I would rate it a 10/10 for the customer service I received. It was quick and incredibly detailed and helpful. It is so nice to get help from a human being that can instantly have access to your account and help answer your questions. Rocy was by far worth every penny I will pay for this app.
Minn was very kind and patient, she helped me with my order fulfilment issues. There is always someone to help if you have any issues with Drop shipping.
Vivian from Zopi was great. She was helpful with my issue and even helped me work out what i should do so the issue doesnt come up again.